HR Manager

Success Human Resource Centre Pte Ltd.; Pasir Panjang; On-site; IDR 1,761,901,457 - 2,110,409,437; Full time

Job summary

Success Human Resource Centre Pte Ltd. is seeking a seasoned HR professional to lead their shared services team in Pasir Panjang, Indonesia. The role requires overseeing the recruitment and operations functions, supporting daily challenges, and implementing process improvements. Candidates should have a degree, at least 5 years of experience in HR and client management, and the ability to lead teams effectively. An excellent command of communication and familiarity with HR systems like SAP and Workday is preferred.

Qualifications

• Degree holder, preferable with a Business degree.
• 5 years’ experience in client management and Human Resource Management.
• Able to work in a fast-paced dynamic environment.
• Knowledge of SAP, Workday and other HR systems is essential.
• At least 5 years of supervisory experience leading teams.

Responsibilities

• Lead and manage the shared services team across various HR functions.
• Monitor pending tasks and ensure delivery within KPIs and SLAs.
• Advise and respond to end users on organizational policies.
• Seek out process improvements and ensure SOPs are updated.

Skills

Client management

Human Resource Management

Knowledge of SAP

Knowledge of Workday

Supervisory experience

Excellent communication

Education

Degree in Business or relevant field

Tools

SAP

Workday

Job description

- Contract, 2 years
- Pasir Panjang
- Mon to Fri: 8.30am to 6pm
- Up to $10,000

Job Descriptions

• Lead and manage the shared services team which comprise of the following functions: Recruit & Talent Ops, Learning & Event Ops, HR BP Ops, General Admin & Benefits.
• Support and play advisory function to team for daily operational challenges
• Bridging team and stakeholders by addressing queries, demands and other issues.
• Engage in resource management and planning to deliver task and request within stipulated deadlines
• Monitor pending task and ensure delivery is within set KPIs and SLAs
• Handle yearly HR exercises such as leave administration, insurance renewals, ITQ submissions, Corporate Passes and keep a good tracking on annual calendar of required activities
• Follow up and gain consensus from stakeholders for cases with exceptional handling
• Advise and respond to end users on organizational policy and procedures
• Seek out process improvements and ensure SOP are up to date
• Work with stakeholders to provide operational workflow/requirements for system changes

Job Requirements

• Degree holder, preferable with a Business degree
• 5 years’ experience in client management and Human Resource Management
• Able to work in a fast paced dynamic environment
• Those with working experience in large organizations highly preferred
• Knowledge of SAP, Workday and other HR systems
• An experienced HR professional with high energy, has a can-do attitude who is able to lead and motivate the teams
• At least 5 years of supervisory experience leading teams of at least 8 staff
• Excellent written and spoken communication
• Preferable to have experience in Shared Services