Duty Manager

Mövenpick Hotels & Resorts; Tropodo; Vor Ort; IDR 100.000.000 - 140.000.000; Vollzeit

Benefits dieser Stelle

Learning programs

Global growth opportunities

CSR/ESG initiatives

Zusammenfassung

Mövenpick Surabaya City, a contemporary hotel, offers a dynamic Front Office role in a bustling urban setting. You will assist in all Front Office areas and be ready to support outlets and hotel operations as required.

Ensure VIP rooms are prepared with appropriate amenities and provide exemplary guest service in a professional, well-groomed manner.

Qualifikationen

• Excellent communication, interpersonal and time management skills.
• Friendly, outgoing personality with strong grooming and presentation.

Aufgaben

• Assist all areas in the Front Office Department as required.
• Support in outlets or hotel areas in a hands-on capacity when needed.
• Check VIP rooms and ensure amenities are ready before arrival.

Kenntnisse

Excellent communication

Interpersonal skills

Time management

Friendly personality

Grooming

Presentation skills

Jobbeschreibung

Company Description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

Company Description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

Job Description

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.

Qualifications

• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
• Excellent grooming and presentation skills
• Service oriented with an eye for details

WHY WORK FOR ACCOR

• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.