Hotel Manager - Makassar

OYO Indonesia; Makassar; Vor Ort; IDR 260.000.000 - 380.000.000; Vollzeit

Zusammenfassung

OYO Indonesia is seeking an experienced Operations Manager to oversee daily hotel operations, including front desk, housekeeping, F&B, and maintenance, in Makassar. You will develop strategies to maximize revenue and occupancy, monitor financial performance, and lead a high-performing team to deliver exceptional guest experiences.

The role requires a Bachelor's degree in Hospitality or related field, proven hospitality ops leadership, and strong software proficiency.

Qualifikationen

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Proven experience as an Operations Manager or similar role in hospitality.
• Exceptional leadership, communication, and customer service skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Ability to make strategic decisions and solve problems efficiently.

Aufgaben

• Oversee daily operations of the hotel including front desk, housekeeping, F&B, and maintenance.
• Develop and implement strategies to maximize revenue and occupancy rates.
• Monitor financial performance, manage budgets, and prepare financial reports.
• Ensure outstanding guest service and address concerns effectively.
• Lead, train, and develop hotel staff to enhance skills and performance.

Kenntnisse

Leadership

Communication

Customer service

Strategic decision making

Problem solving

Hotel software proficiency

Microsoft Office

Ausbildung

Bachelor’s degree in Hospitality Management or related field

Tools

Hotel management software

Microsoft Office Suite

Jobbeschreibung

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.
• Develop and implement effective business strategies to maximize revenue and occupancy rates.
• Monitor financial performance, manage budgets, and prepare financial reports.
• Ensure outstanding guest service and address any guest concerns effectively.
• Lead, train, and develop hotel staff to enhance their skills and ensure high performance.

Job Qualification:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as a Opeartion Manager or similar role in the hospitality industry.
• Exceptional leadership, communication, and customer service skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Ability to make strategic decisions and solve problems efficiently.