Housekeeping Host: Guest Experience & Operations Lead

Hyatt Place; Makassar; On-site; IDR 33,480,000 - 50,220,000; Full time

Job summary

Hyatt Place is seeking a Host - Housekeeping to oversee the Housekeeping department in Makassar. You will ensure efficient operations, align with Hyatt's corporate strategies and brand standards, and meet the expectations of guests, employees, and owners.

The role requires strong service orientation and leadership in a hotel setting. Ideal candidates hold a relevant hospitality diploma or certification and have at least 1 year of hotel operations experience.

Qualifications

• Diploma or professional certification in Hospitality or Tourism management.
• Minimum 1 year work experience in hotel operations (Housekeeping Attendant).
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Oversee efficient running of the Housekeeping department in line with Hyatt International strategies and brand standards.
• Ensure guest and employee expectations are met while maintaining operational excellence.

Skills

Customer service

Communication

Interpersonal skills

Education

Diploma or cert in Hospitality or Tourism

Job description

Hyatt Place is seeking a Host - Housekeeping to oversee the Housekeeping department in Makassar. You will ensure efficient operations, align with Hyatt's corporate strategies and brand standards, and meet the expectations of guests, employees, and owners.

The role requires strong service orientation and leadership in a hotel setting. Ideal candidates hold a relevant hospitality diploma or certification and have at least 1 year of hotel operations experience.