Hospitality Sales & Relationship Manager

Pt Bhineka Inovasi Global; Indonesia; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

Marriott International in Surabaya seeks a Sales & Marketing Manager to proactively solicit and handle sales opportunities, build long-term customer relationships, and achieve personal and location revenue goals. You will lead day-to-day sales activities, coordinate with channel partners, and ensure timely turnover for service delivery.

The role emphasizes developing market knowledge, closing opportunities, and delivering service excellence across customer experiences.

Qualifications

• 2-year degree in Business Administration/Marketing/Hotel & Restaurant Management with 3 years sales/marketing experience.
• Or a 4-year Bachelor's degree in the same majors with 1 year sales/marketing experience.

Responsibilities

• Builds and strengthens relationships with customers to enable future bookings.
• Participates in sales calls with the team to acquire or close business.
• Prepares proposals and contracts and communicates with customers.
• Identifies new business to achieve revenue goals and understands market trends.
• Delivers exceptional customer service and ensures proper handover to events team.

Education

2-year degree in Business Administration/Marketing/Hotel & Restaurant Management

Bachelor's degree in Business Administration/Marketing/Hotel & Restaurant Management

Job description

Marriott International in Surabaya seeks a Sales & Marketing Manager to proactively solicit and handle sales opportunities, build long-term customer relationships, and achieve personal and location revenue goals. You will lead day-to-day sales activities, coordinate with channel partners, and ensure timely turnover for service delivery.

The role emphasizes developing market knowledge, closing opportunities, and delivering service excellence across customer experiences.