Head of General Affairs

Confidential; Indonesia; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

Confidential, a higher education institution in Bekasi Area, seeks an experienced Head of General Affairs to steer facilities operations, asset management, and service delivery across campus. You will lead a cross-functional GA team, drive maintenance and improvement projects, and ensure regulatory compliance.

The role emphasizes strategic planning, vendor management, budgeting, and collaboration with academic and operational units to enable seamless campus activities.

Qualifications

• 8+ years in General Affairs, Facilities Management, Building Management, or Property Management.
• At least 5 years in a managerial role leading General Affairs or Facilities teams.
• Experience managing buildings, infrastructure, and facility operations in large organizations.

Responsibilities

• Develop and implement General Affairs strategies aligned with organizational objectives.
• Oversee campus facilities, buildings, utilities, and infrastructure for operational excellence.
• Lead maintenance programs for facilities (preventive & corrective).
• Manage asset lifecycle: acquisition, inventory, maintenance, disposal.
• Plan and monitor GA budget for cost efficiency.
• Manage outsourced service providers and ensure service quality.
• Conduct vendor performance evaluations and drive continuous improvement.
• Ensure compliance with health, safety, environmental, and regulatory standards.
• Lead renovation, construction, and facility improvement projects.
• Establish GA policies, SOPs, and service standards.
• Build, coach, and develop a high-performing GA team.
• Collaborate with internal stakeholders to support academic/operational activities.

Skills

Strategic planning

Leadership

Facilities management

Vendor management

Budgeting

HSE knowledge

CMMS/ERP familiarity

Communication

Education

Bachelor’s degree in Civil/Mechanical/Electrical/Industrial Engineering, Architecture, or Facilities Management

Tools

CMMS

ERP

Asset management systems

Job description

A higher education institution located in Bekasi Area, is seeking an experienced and strategic Head of General Affairs to lead the planning, management, and continuous improvement of its General Affairs function.

This position is responsible for ensuring the effective operation of campus facilities, buildings, assets, security, housekeeping, transportation, and other supporting services.

Job De ion:

• Develop and implement General Affairs strategies aligned with the organization's objectives.
• Oversee campus facilities, buildings, utilities, and infrastructure to ensure operational excellence.
• Lead preventive and corrective maintenance programs for all facilities.
• Manage asset lifecycle, including acquisition, inventory, maintenance, and disposal.
• Plan and monitor the General Affairs budget while ensuring cost efficiency.
• Manage and monitor outsourced service providers, including security, housekeeping, landscaping, transportation, and maintenance vendors, ensuring service quality and compliance with agreed standards.
• Conduct regular vendor performance evaluations and follow up on service issues to ensure continuous improvement.
• Ensure compliance with health, safety, environmental, and regulatory standards.
• Lead renovation, construction, and facility improvement projects.
• Establish and continuously improve General Affairs policies, SOPs, and service standards.
• Build, coach, and develop a high-performing General Affairs team.
• Collaborate with internal stakeholders to ensure excellent support for academic and operational activities.

Qualifications

• Bachelor's degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, Architecture, Facilities Management, or a related field.
• Minimum 8 years of experience in General Affairs, Facilities Management, Building Management, or Property Management.
• At least 5 years of managerial experience leading General Affairs or Facilities teams.
• Proven experience managing buildings, infrastructure, and facility operations in large organizations (education, commercial, healthcare, hospitality, or industrial sectors).
• Strong knowledge of facility management, asset management, building maintenance, procurement, and vendor management.
• Experience in budgeting, cost control, and project management.
• Familiarity with occupational health & safety (HSE/K3) and relevant regulatory requirements.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office; experience with CMMS, ERP, or asset management systems is an advantage.
• Fluent in English, both written and spoken.