Head of Delivery for Professional & Managed Services
Esri
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Descrizione del lavoro
Esri Indonesia is seeking a senior services executive to lead Professional Services and Managed Services in Indonesia. You will own the services P&L, drive enterprise-scale delivery and guide multidisciplinary teams to deliver measurable customer outcomes.
Reporting to the Country Manager, you will align delivery operations with sales strategy and customer success, shaping profitable growth and governance across the services portfolio.
Competenze
- We are seeking a credible, commercially minded services executive with ownership of a services P&L and experience leading large-scale delivery.
- Experience in enterprise software, IT services, analytics, systems integration or related complex technology environments is highly relevant.
- Previous multinational or regional leadership experience is advantageous.
Mansioni
- Shape and execute strategy for growing Professional Services and Managed Services in Indonesia.
- Own P&L, drive revenue, profitability and recurring services growth, with governance and risk management.
- Oversee enterprise technology implementations and managed service operations, with strong customer outcomes.
- Build senior executive relationships and lead cross-functional collaboration with sales, engineering, finance, and HR.
Conoscenze
Formazione
Descrizione del lavoro
Esri Indonesia is seeking a senior services executive to lead Professional Services and Managed Services in Indonesia. You will own the services P&L, drive enterprise-scale delivery and guide multidisciplinary teams to deliver measurable customer outcomes.
Reporting to the Country Manager, you will align delivery operations with sales strategy and customer success, shaping profitable growth and governance across the services portfolio.
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