Clinic Operations Lead — Team Leader & Compliance

SEVEN Retail Group; Kudus; On-site; IDR 144,000,000 - 216,000,000; Full time

Job summary

SEVEN Retail Group in Kudus, Indonesia seeks a Clinic Operations lead to ensure smooth daily operations, manage equipment and inventory, and uphold licensing compliance. The role also drives team scheduling, performance monitoring, and service excellence across the clinic.

You will handle strategic planning and reporting on sales, revenue, and KPIs to meet targets, while fostering a disciplined, customer-focused culture in a healthcare setting.

Qualifications

• 1–2 years in service industry (healthcare preferred).
• Proficient in Excel/Google Sheets and strong analytical skills.
• Leadership, communication, and ability to coordinate teams.
• Target-driven, fast learner, detail-oriented, proactive.
• Understanding of clinic operations, licensing, and compliance.

Responsibilities

• Clinic Operations & Compliance: ensure smooth daily operations, manage equipment and inventory, and maintain licensing compliance.
• Team Leadership & Service Excellence: lead and schedule the clinic team, monitor performance, resolve concerns.
• Performance Management & Reporting: drive target achievement with strategic planning and KPI reporting.

Skills

Excel/Google Sheets

Analytical & problem solving

Leadership & communication

Work ethic & mindset

Operational knowledge

Job description

SEVEN Retail Group in Kudus, Indonesia seeks a Clinic Operations lead to ensure smooth daily operations, manage equipment and inventory, and uphold licensing compliance. The role also drives team scheduling, performance monitoring, and service excellence across the clinic.

You will handle strategic planning and reporting on sales, revenue, and KPIs to meet targets, while fostering a disciplined, customer-focused culture in a healthcare setting.