Head Assistant Human Resources

PT Tolan Tiga Indonesia; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT Tolan Tiga Indonesia seeks a Head Assistant HR to support the Sr Manager HR in daily operations, ensure compliance with labor laws, and implement HR programs designed by senior leadership. You will directly support people managers and oversee frontline HR personnel.

Responsibilities include daily HR operations, onboarding/offboarding, employee relations, talent acquisition for junior to mid-level roles, performance management, and ensuring accurate HRIS records.

Qualifications

• Bachelor’s degree in HR Management, Psychology, Law, Business Administration, or related field.
• Master's degree or professional HR certification is a plus.
• Minimum 10 years’ HR experience, preferably in palm oil plantation industries.
• Strong knowledge of labor laws, benefits, and industrial relations.

Responsibilities

• Oversee daily HR operations and ensure compliance with labor laws.
• Lead onboarding, offboarding, leaves, and benefits administration.
• Manage recruitment lifecycle for junior to mid-level roles and onboarding.
• Support performance management cycles and PIP processes.
• Ensure accurate HRIS data and maintain employee records.

Skills

HR Management

Labor Law

People Management

HRIS

MS Office

Palm Oil Industry

Education

Bachelor's degree in HR Management

Master's or HR certification

Tools

HRIS Platforms

Applicant Tracking System

Job description

Head Assistant HR assisting Sr Manager HR to lead daily HR operations, ensures compliance with labor laws, and implements HR programs designed by senior leadership. Directly supporting people managers and overseeing frontline HR personnel.

Key Responsibilities

1. Daily HR Operations & Execution

Oversee day-to-day administrative HR workflows, including onboarding, offboarding, leave management, and benefits administration.

Ensure employee records, HRIS data, and internal personnel documentation are accurate and up to date.

2. Employee Relations & Engagement

Act as the primary point of contact for mid-level manager and employee inquiries regarding company policies.

Conduct workplace investigations into minor-to-moderate grievances, policy violations, or performance concerns (escalating high-risk issues to the Sr. Manager).

Drive localized engagement initiatives and team-building programs.

3. Talent Acquisition & Onboarding

Manage the tactical recruitment lifecycle for junior-to-mid level roles: review job requisitions, partner with recruiters/interviewers, and extend offers.

Oversee new hire orientation and ensure a smooth 30-60-90-day onboarding experience.

4. Performance Management & Compliance

Administer 1st Quarter and 2nd Quarter for performance review cycles and tracking for Staff.

Assist line managers with performance improvement plans (PIPs) and progressive discipline steps.

Maintain compliance with local, state, and labor laws, safety regulations, and reporting requirements.

Manage and controlling foreign employees, foreign guests and families with working permits and visa processing.

Qualifications & Experience

Bachelor’s degree in HR Management, Psychology, Law, Business Administration, or a related field (Master or professional HR certification is a plus).

Min. 10-year experiences as HR (Palm Oil Plantation Industries Preferable)

Proficient in basic computer operation and office productivity (e.g. MS Office, Microsoft outlook, Microsoft Visio, etc.)

Deep understanding of labor laws, statutory benefits, and industrial relations regulations.

Deep understanding of mandatory industry’s certification (e.g. RSPO, ISPO, ISO, etc.)

Comprehensive expertise across end-to-end HR functions.

Experience with modern HRIS platforms, HR analytics, and goal-setting frameworks (KPIs/OKRs).

PT Tolan Tiga Indonesia was established within the framework of the Foreign Capital Investment Loan No. 1 year 1967, based upon notarial deed No. 40 dated September 7, 1961 of Professor Meester Raden Soedja, public notary in Jakarta. The deed of establishment was approved by the Minister of Justice in his decision letter No. J.A 5/98/22 dated September 21, 1961 and was published in State Gazette of the Republic of Indonesia No. 97 dated December 5, 1961, Supplement No. 650. The company is further established to be a management company for the SIPEF Group, Jabelmalux Group, and PT. Agro Muko activities in Indonesia and is managing about 66.303 ha of oil palm plantations in Sumatera.

PT Tolan Tiga Indonesia was established within the framework of the Foreign Capital Investment Loan No. 1 year 1967, based upon notarial deed No. 40 dated September 7, 1961 of Professor Meester Raden Soedja, public notary in Jakarta. The deed of establishment was approved by the Minister of Justice in his decision letter No. J.A 5/98/22 dated September 21, 1961 and was published in State Gazette of the Republic of Indonesia No. 97 dated December 5, 1961, Supplement No. 650. The company is further established to be a management company for the SIPEF Group, Jabelmalux Group, and PT. Agro Muko activities in Indonesia and is managing about 66.303 ha of oil palm plantations in Sumatera.