HC Services & Employee Relations Manager

PT ESSA Industries Indonesia Tbk.; Jakarta Barat; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

PT ESSA Industries Indonesia Tbk is seeking a seasoned HC Services & Employee Relations Manager to lead payroll, benefits, engagement, and compliance across the organization from its Head Office in South Jakarta.

You will manage a team of HC professionals, drive policy development, ensure accurate reporting, and collaborate with senior leaders to foster a people-centric workplace aligned with ESSA values and business goals.

Qualifications

• Bachelor’s degree in Psychology, Management, Law, Engineering, or related fields.
• Minimum 20 years of professional experience in Human Capital within petrochemical/oil & gas/manufacturing.
• Proven leadership in HC Services & Employee Relations teams.
• Strong knowledge of Indonesian labor laws, compliance, expatriate formalities and benefits administration.
• Experience in payroll processing, HCIS, and employee engagement programs.
• Excellent communication and cross-functional coordination skills.
• High attention to data accuracy and documentation.
• Strategic mindset with ability to implement policies and improvements.
• Strong presentation and reporting skills for senior management audiences.

Responsibilities

• Lead the HC Services & Employee Relations department, managing a team of HC professionals.
• Oversee payroll accuracy, benefits administration, attendance tracking, training rollout, and HCIS management.
• Administer comprehensive employee benefits programs—retirement, insurance, wellness, and engagement.
• Ensure full compliance with laws, regulations, and company policies concerning employee documentation and benefits.
• Develop and implement procedures to improve operational efficiency and effectiveness.
• Coordinate with other departments to support seamless HC services integration.
• Maintain accurate and up-to-date employee records and documentation.
• Prepare and deliver regular reports on HC Services & Employee Relations performance to senior leadership.

Skills

Leadership

Payroll processing

Compliance

Employee relations

Data accuracy

Reporting to leadership

Cross-functional coordination

HRIS

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Management

Bachelor’s degree in Law

Tools

HRIS

Payroll software

MS Excel

Job description

We're Hiring an HC Services & Employee Relations Manager!

Join ESSA and lead a dynamic team that shapes the heart of our organization—our people. We’re looking for a seasoned professional to lead and oversee the full spectrum of employee services and relations across the organization. This role ensures operational excellence in payroll, benefits, employee engagement, and compliance, while managing a team of HC professionals and supporting strategic decision‑making through accurate reporting and policy development. The role plays a key part in enhancing the employee experience and fostering a compliant, efficient, and people‑centric workplace aligned with the company’s values and business objectives.

Work Location:

Head Office – South Jakarta

Job Requirements

• Bachelor’s degree in Psychology, Management, Law, Engineering, or other related fields.
• Minimum 20 years of professional experience, specifically in Human Capital functions within the petrochemical, oil & gas or manufacturing industry.
• Proven leadership in managing HC Services & Employee Relations teams.
• Strong knowledge of Indonesian labor laws, compliance practices, expatriate formalities and benefits administration.
• Experienced in payroll processing, HCIS (Human Capital Information System), and employee engagement programs.
• Excellent communication and cross‑functional coordination skills.
• High attention to detail and commitment to data accuracy and documentation.
• Strategic mindset with the ability to implement policies and improvements.
• Strong presentation and reporting skills for senior management audiences.

Job Responsibilities

• Lead the HC Services & Employee Relations department, managing a team of HC professionals.
• Oversee payroll accuracy, benefits administration, attendance tracking, training rollout, and employee service operations, including managing the HCIS.
• Administer comprehensive employee benefits programs—retirement, insurance, wellness, and engagement.
• Ensure full compliance with laws, regulations, and company policies concerning employee documentation and benefits.
• Develop and implement procedures to improve operational efficiency and effectiveness.
• Coordinate with other departments to support seamless integration of HC services.
• Maintain accurate and up‑to‑date employee records and documentation.
• Prepare and deliver regular reports on HC Services & Employee Relations performance to senior leadership.

About Us

PT ESSA Industries Indonesia Tbk, formerly known as PT Surya Esa Perkasa Tbk., underwent a transformative rebrand in 2022 to better align with its vision of leading Indonesia's drive towards world‑class industrialization. Established in 2006, the company initially ventured into LPG and Condensate production with its refinery facility in Palembang. Over the years, it expanded its operations, notably entering the Ammonia production sector through its subsidiary, PT Panca Amara Utama, at the Banggai Ammonia Plant in Sulawesi Tengah. ESSA has evolved into a leading company committed to contributing to Indonesia's world‑class industrialization processes. The company places a strong emphasis on environmental, social, and sustainability considerations in all its endeavors. With records of accomplishment of innovation and excellence, ESSA continues to play a pivotal role in shaping Indonesia's industrial landscape.