Gym Member Experience Specialist — Contract (Free Gym Access)

PT Langgeng Dunia Selaras; Jakarta Selatan; Vor Ort; IDR 66.960.000 - 111.600.000; Vollzeit

Benefits dieser Stelle

Complimentary gym access

Flexible scheduling

Staff development opportunities

Zusammenfassung

PT Langgeng Dunia Selaras is hiring a Customer Service Gym professional in Jakarta Selatan on a contract basis. You will be the frontline representative, delivering friendly service and handling registrations, inquiries, and member needs to ensure a welcoming atmosphere.

Ideal candidates have customer service experience, are fluent in Indonesian and English, and can work flexible hours including weekends. This role offers a modern facility, staff access, and opportunities for growth.

Qualifikationen

• Experience in customer service, preferably fitness or hospitality.
• Excellent communication in Indonesian and English, both verbal and written.
• Ability to handle inquiries, registrations, and member concerns with courtesy.
• Proficient with front desk operations and basic administrative tasks.

Aufgaben

• Greet members and manage front desk with a friendly, professional demeanor.
• Process registrations, renewals and cancellations accurately.
• Respond to inquiries about services, schedules and memberships.
• Address complaints promptly and work toward effective resolutions.
• Maintain records of member information and account details.
• Promote gym facilities and membership packages to members.
• Coordinate with team to ensure a seamless member experience.
• Ensure a clean, safe and welcoming gym environment.

Kenntnisse

Customer service

Front desk

Bilingual Indonesian/English

POS systems

Administrative tasks

Tools

POS software

Member management system

Jobbeschreibung

PT Langgeng Dunia Selaras is hiring a Customer Service Gym professional in Jakarta Selatan on a contract basis. You will be the frontline representative, delivering friendly service and handling registrations, inquiries, and member needs to ensure a welcoming atmosphere.

Ideal candidates have customer service experience, are fluent in Indonesian and English, and can work flexible hours including weekends. This role offers a modern facility, staff access, and opportunities for growth.