Guest Relations & VIP Services Specialist

Accorhotels Indonesia; Jakarta Pusat; Sur place; IDR 44 640 000 - 66 960 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits package

High-end hotel environment

Training & development

Uniform & meals

Team atmosphere

Résumé du poste

Marriott International’s Fairfield by Marriott Jakarta Soekarno Hatta Airport is seeking a Guest Relation Officer to deliver exceptional guest experiences. You will build strong relationships with guests, coordinate with hotel departments for requests, and manage VIP arrivals and departures in a full-time capacity.

The role requires a high school diploma or GED and no prior supervisory experience. Join a professional environment with training, uniform provision, meals, and a collaborative team

Qualifications

• High school diploma or G.E.D. required.
• No related work experience or supervisory experience required.

Responsabilités

• Build and maintain strong relationships with guests.
• Proactively address and resolve guest concerns.
• Coordinate with hotel departments for guest requests.
• Manage VIP arrivals and departures.
• Gather feedback and provide reports to management.

Formation

High school diploma or G.E.D.

Description du poste

Marriott International’s Fairfield by Marriott Jakarta Soekarno Hatta Airport is seeking a Guest Relation Officer to deliver exceptional guest experiences. You will build strong relationships with guests, coordinate with hotel departments for requests, and manage VIP arrivals and departures in a full-time capacity.

The role requires a high school diploma or GED and no prior supervisory experience. Join a professional environment with training, uniform provision, meals, and a collaborative team