Guest Relation Officer Daily Worker

Accorhotels Indonesia; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

High-end hotel environment

Training & development

Uniform & meals

Team atmosphere

Job summary

Marriott International’s Fairfield by Marriott Jakarta Soekarno Hatta Airport is seeking a Guest Relation Officer to deliver exceptional guest experiences. You will build strong relationships with guests, coordinate with hotel departments for requests, and manage VIP arrivals and departures in a full-time capacity.

The role requires a high school diploma or GED and no prior supervisory experience. Join a professional environment with training, uniform provision, meals, and a collaborative team

Qualifications

• High school diploma or G.E.D. required.
• No related work experience or supervisory experience required.

Responsibilities

• Build and maintain strong relationships with guests.
• Proactively address and resolve guest concerns.
• Coordinate with hotel departments for guest requests.
• Manage VIP arrivals and departures.
• Gather feedback and provide reports to management.

Education

High school diploma or G.E.D.

Job description

Guest Relation Officer - Fairfield by Marriott Jakarta Soekarno Hatta Airport

Location: Jl. Husein Sastranegara No.88, RT.004/RW.002, Tangerang Bante 15125, Indonesia. Full Time.

Position Type: Non-Management.

Our Guest Experience Experts deliver a wide range of services that guide guests throughout their stay, ensuring safe work environments, policy compliance, and professional communication.

Key Responsibilities:

• Build and maintain strong relationships with guests.
• Proactively address and resolve guest concerns.
• Coordinate with hotel departments for guest requests.
• Manage VIP arrivals and departures.
• Gather feedback and provide reports to management.

Requirements:

• High school diploma or G.E.D.
• No related work experience or supervisory experience required.

Benefits:

• Competitive salary and attractive benefits package.
• Opportunity to work in a high-end hotel environment.
• Professional development and training.
• Uniform and meal provision.
• Positive and collaborative team atmosphere.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.