Guest Experience Expert – Airport Hotel (Full-Time)

Pt Supra Primatama Nusantara (Biznet); Indonesia; On-site; IDR 54,000,000 - 90,000,000; Full time

Job summary

Guest Relation Officer at Fairfield by Marriott Jakarta Soekarno Hatta Airport is a full-time role focused on delivering memorable guest experiences from arrival to departure. You will engage guests, anticipate needs, and coordinate with team members to ensure smooth operations in a busy airport vicinity.

Ideal candidates will have a high school diploma or equivalent, with no prior experience required. The role emphasizes hospitality, professionalism, and the ability to move around the property

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with check-in and check-out processes.
• Guide guests through their stay and respond to requests.
• Assist guests with loading/unloading vehicles and transporting luggage to/from guest rooms or bell area.

Education

High school diploma or G.E.D. equivalent

Job description

Guest Relation Officer at Fairfield by Marriott Jakarta Soekarno Hatta Airport is a full-time role focused on delivering memorable guest experiences from arrival to departure. You will engage guests, anticipate needs, and coordinate with team members to ensure smooth operations in a busy airport vicinity.

Ideal candidates will have a high school diploma or equivalent, with no prior experience required. The role emphasizes hospitality, professionalism, and the ability to move around the property