Guest Relations (Daily Worker)

AccorHotels Indonesia; Kuta; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Mercure Bali Legian, a vibrant 4-star international hotel in Legian, Bali, part of Accor, seeks a guest services-focused team member. You will help guests feel welcome and comfortable, embodying our brand mindset in daily interactions.

The role emphasizes a warm, service-driven approach and strong English communication to serve guests and contribute to memorable experiences on the island.

Qualifications

• Experience in the same field preferred.
• Fluency in English (and local language) is a plus.
• Guest oriented and service minded.

Responsibilities

• Ensure guests feel comfortable and welcomed in a genuine, warm manner.
• Uphold brand standards and exemplary conduct.

Skills

Guest oriented

Fluent in English

Service minded

Job description

Mercure Bali Legianis a vibrant 4-star international hotel located in the heart of Legian, Bali, just steps away from the beach, shopping, and entertainment areas. As part of Accor, we are committed to delivering heartfelt hospitality and creating memorable experiences for our guests. We foster a dynamic, inclusive, and growth-oriented work environment where talents are empowered to develop and shine.

Job Description

Responsible to ensure that all guests are made to always feel comfortable and welcome in genuine warm way. Behaves and acts in exemplary fashion, embodying the brand mindset.

Qualifications

Having experience at the same field.

Fluent in English (and national language) others language a plus.

Guest oriented and service minded

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 51-100 employees

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia

Researching careers? Find all the information and tips you need on career advice.