Guest Experience Ambassador

AccorHotels Indonesia; Kuta; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Mercure Bali Legian, a vibrant 4-star international hotel in Legian, Bali, part of Accor, seeks a guest services-focused team member. You will help guests feel welcome and comfortable, embodying our brand mindset in daily interactions.

The role emphasizes a warm, service-driven approach and strong English communication to serve guests and contribute to memorable experiences on the island.

Qualifications

• Experience in the same field preferred.
• Fluency in English (and local language) is a plus.
• Guest oriented and service minded.

Responsibilities

• Ensure guests feel comfortable and welcomed in a genuine, warm manner.
• Uphold brand standards and exemplary conduct.

Skills

Guest oriented

Fluent in English

Service minded

Job description

Mercure Bali Legian, a vibrant 4-star international hotel in Legian, Bali, part of Accor, seeks a guest services-focused team member. You will help guests feel welcome and comfortable, embodying our brand mindset in daily interactions.

The role emphasizes a warm, service-driven approach and strong English communication to serve guests and contribute to memorable experiences on the island.