Guest Experience Waiter – Oceanfront Luxury Resort

Royal Island; Indonesia; On-site; IDR 316,901,000 - 633,803,000; Full time

Job summary

Royal Island in the Maldives is seeking a guest-focused hospitality professional to provide a warm welcome, engage with guests throughout their stay, and maintain an elegant dining ambiance. You will assist with menu explanations, wine pairings, and timely food and beverage service.

Join a boutique island retreat that values guest satisfaction, impeccable grooming, and adherence to HACCP guidelines in a vibrant, 24/7 operation across a stunning all-inclusive resort.

Qualifications

• Friendly, customer-focused attitude with drive to provide total customer satisfaction.
• Initiative to ensure interactions with customers are positive and efficient.
• Good eye for detail and hospitality experience.
• Excellent communication skills and a high standard of grooming and presentation.
• Ability and flexibility to work in a 24/7, 7-day operation.

Responsibilities

• Provide a warm welcome to guests and maintain a clean, professional appearance.
• Nurture guest connections by engaging with guests throughout their stay.
• Prepare table settings and maintain service stations to company standards.
• Offer explanations and wine-pairing suggestions from the menu.
• Deliver food and beverages promptly and ensure guest satisfaction.
• Maximize wine and beverage sales by suggesting suitable options.
• Follow all company guidelines including HACCP protocols.

Skills

Friendly attitude

Customer-focused

Excellent communication

Attention to detail

Grooming & presentation

24/7 availability

Job description

Royal Island in the Maldives is seeking a guest-focused hospitality professional to provide a warm welcome, engage with guests throughout their stay, and maintain an elegant dining ambiance. You will assist with menu explanations, wine pairings, and timely food and beverage service.

Join a boutique island retreat that values guest satisfaction, impeccable grooming, and adherence to HACCP guidelines in a vibrant, 24/7 operation across a stunning all-inclusive resort.