Guest Experience Coordinator (Finns Beach Club)

Finns Global Limited; Indonesia; Remote; IDR 360,000,000 - 720,000,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Fully remote work arrangement

Medical, dental, and vision benefits

Paid time off and holidays

Professional growth opportunities

Job summary

Marriott International is seeking a Remote Food Service Operations Specialist to optimize catering processes from a remote location. You will analyze operations, develop SOPs, and support on-site teams to ensure high standards of food safety and service quality.

The role emphasizes data-driven improvements, cost control, and remote collaboration across West Java operations, with comprehensive benefits and a fully remote work setup.

Qualifications

• Minimum of 3 years of experience in food service management or operations.
• Strong ability to analyze operational data and implement improvements remotely.
• Knowledge of food safety regulations (e.g., HACCP) and best practices.

Responsibilities

• Analyze current food service operations to identify inefficiencies and cost-saving opportunities.
• Develop and document standard operating procedures (SOPs) for all catering functions.
• Provide remote support and guidance to on-site teams on operational best practices.
• Research and recommend new technologies to improve service delivery and food quality.
• Monitor food safety compliance and assist in training initiatives.
• Track operational expenses and contribute to budget management for the catering division.

Skills

Data analysis

Remote collaboration

Communication skills

Food safety regulations

Tools

Excel

Catering management software

Job description

Remote Food Service Operations Specialist

Our client is seeking a dedicated Remote Food Service Operations Specialist to enhance their catering operations nationwide. This position focuses on analyzing and optimizing food service processes, ensuring efficiency, quality, and cost-effectiveness from a remote location. You will play a key role in supporting our operational teams, developing best practices, and implementing improvements that drive customer satisfaction and uphold the highest standards of food safety and service excellence. This role is ideal for an analytical professional who excels at remote collaboration and process improvement within the dynamic food service industry, particularly supporting diverse catering operations across West Java.

Key Responsibilities

• Analyze current food service operations to identify inefficiencies and areas for cost savings.
• Develop and document standard operating procedures (SOPs) for all catering functions.
• Provide remote support and guidance to on-site catering teams on operational best practices.
• Research and recommend new technologies and techniques to improve service delivery and food quality.
• Monitor food safety compliance and assist in training initiatives to ensure adherence to regulations.
• Track operational expenses and contribute to budget management for the catering division.

Requirements

• Minimum of 3 years of experience in food service management or operations, preferably in a catering environment.
• Proven ability to analyze operational data and implement process improvements remotely.
• Strong understanding of food safety regulations (e.g., HACCP).
• Excellent written and verbal communication skills for effective remote collaboration.
• Proficiency in MS Office Suite, particularly Excel for data analysis.
• Experience with catering management software is a plus.

Benefits

• Competitive salary package and performance bonuses.
• Fully remote work arrangement with flexible scheduling.
• Comprehensive medical, dental, and vision benefits.
• Paid time off and holidays.
• Opportunities for professional growth and development in food service operations.

Additional Information

Position Type: Remote (Full Time)

Remote work location: Worldwide.

Equal Opportunity Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.