Guest Experience Cashier

Corner House Group; Indonesia; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Corner House Group is seeking an experienced Customer Service Operations Manager to lead client support operations and ensure outstanding service delivery.

You will oversee teams, optimize processes, monitor KPIs, and drive improvements that enhance customer satisfaction across channels.

The role requires strong leadership, data-driven decision making, and the ability to manage resources, budgets, and vendor relationships while maintaining a customer-centric culture.

Job description

Corner House Group is seeking an experienced Customer Service Operations Manager to lead client support operations and ensure outstanding service delivery.

You will oversee teams, optimize processes, monitor KPIs, and drive improvements that enhance customer satisfaction across channels.

The role requires strong leadership, data-driven decision making, and the ability to manage resources, budgets, and vendor relationships while maintaining a customer-centric culture.