Guest Experience Ambassador (Front Desk)

Novotel Inle Lake Myat Min; Indonesia; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

25hours Hotel Jakarta The Oddbird seeks a Guest Relations Officer to be the friendly face at check-in/check-out and to ensure smooth operations. You’ll welcome guests, handle inquiries, and coordinate with other departments to deliver personalized service.

Requirements include a diploma or degree in Tourism or Hospitality, at least 1 year in guest-facing hospitality, and strong English communication skills. Indonesian only. Join a creative, energetic team at a unique boutique hotel.

Qualifications

• Diploma or degree in Tourism, Hospitality Management, or equivalent
• At least 1 year in a guest-facing hospitality role
• Strong English communication skills (written and spoken)

Responsibilities

• Welcome guests with a smile during check-in and check-out; manage cashiering and room keys.
• Promote hotel facilities, dining options, and services to guests.
• Attend to VIPs and repeat guests with personalized touches.

Skills

Strong English communication

Education

Diploma/degree in Tourism or Hospitality

Job description

25hours Hotel Jakarta The Oddbird seeks a Guest Relations Officer to be the friendly face at check-in/check-out and to ensure smooth operations. You’ll welcome guests, handle inquiries, and coordinate with other departments to deliver personalized service.

Requirements include a diploma or degree in Tourism or Hospitality, at least 1 year in guest-facing hospitality, and strong English communication skills. Indonesian only. Join a creative, energetic team at a unique boutique hotel.