General Manager

25hours Hotels; Indonesia; On-site; IDR 669,600,000 - 1,116,000,000; Full time

Job summary

25hours Hotel Jakarta The Oddbird, a lifestyle-focused property in Sudirman Central Business District Jakarta, seeks a General Manager to drive performance and guest experience. You will lead budgeting, revenue strategy, and operations across all departments, aligning with the VP Operations and brand standards to achieve the annual business plan.

Ideal candidates bring at least 8 years as a GM, strong financial acumen, and a passion for F&B.

Qualifications

• Understanding the notion of a lifestyle hotel.
• Minimum 8 years of experience as a General Manager.
• Superb understanding of financials and budgeting.
• Detail-oriented with strong integrity and work ethic.
• Passion for Food & Beverage with guest-centric approach.
• Strong leadership with coaching mentality and interpersonal skills.
• Willingness to engage with Asian, US and European markets.
• Ability to drive revenue through multi-department collaboration.

Responsibilities

• Discuss with VP Operations and establish operating budget and forecast.
• Lead budgeting processes and ensure alignment with business plan.
• Analyze monthly P&L and month-end reports, identify deviations.
• Lead Executive Committee and drive hotel revenue across centers.
• Ensure compliance with licensing, health, safety, and brand guidelines.

Skills

Lifestyle hotel understanding

8+ years GM experience

Financial acumen

Detail-oriented

F&B passion

Integrity

Results driven

Interpersonal skills

Leadership & coaching

Room/F&B background welcome

Asian market exposure

US/Europe market exposure (bonus)

Job description

25hours Hotel Jakarta The Oddbird

is an unconventional, locale story-driven hotel where business meets creative arts, culture, wellness and gastronomy. Nestled in Sudirman Central Business District Jakarta, rising above Ashta Lifestyle Mall, the property features 210 rooms, 135 serviced apartments, vibrant social spaces, lively restaurants and creative corners, designed to welcome anyone to “Come as You Are”.

Job Description

Business Performance

• Discuss with Vice President Operations and establish operating budget and financial forecast for the hotel
• Lead and guide the budgeting process of individual department and adhere to the established guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Hold daily Operations and Monthly Management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for all departments
• Prepare and submit weekly reports to Vice President Operations

Operation

• Manage and establish positive owner relations through proper and appropriate communications with the appointed Owner’s representative
• Follow appropriate protocol in communicating with the appointed Owner’ representative and keep Vice President Operations informed of such communications
• Lead and guide the Executive Committee team in driving the hotel revenue for all revenue centers to achieve goals and objectives set
• Survey and analyze competition, market trends, guest mix and needs. Evaluate and recommend appropriate product/service and operational changes as necessary
• Ensure compliance with licensing laws, health and safety and other statutory regulations
• Ensure proper documentations and obtain approval before commissioning marketing, advertising, sales, and promotions.
• Ensure all Marketing and PR Communications are in compliance with Brand Marketing guidelines
• Be present to personally welcome key residents and patrons, and entertain key accounts’ representatives
• Communicate in an effective and timely manner with Vice President Operations matters which require his/her attention
• Represent the Brand in projecting a credible image to the market, residents and colleagues alike
• Comply with established guidelines on the hotel organizational structure and reporting lines
• Be visible around the hotel and show an active interest in our colleagues’ welfare

Team Management

• Interview, select and recruit Management team
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the management team
• Constantly monitor team members performance, attitude and degree of professionalism
• Work with People & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business

Qualifications

• Understanding the notion of a lifestyle hotel
• Minimum 8 years of experience as a General Manager
• Superb understanding of financials
• Detail-oriented
• Passion for Food & Beverage
• Very strong work ethics and personal integrity
• Drive to excel and achieve accolades
• Strong interpersonal skills
• Strong leadership with nurturing and coaching mentality
• Room / F&B background is welcome
• Exposure to the Asian market is preferred
• Exposure to the US & European markets will be a bonus