Guest Experience & Admissions Specialist

Palm trees Montessori School; Tangerang Selatan; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Palmtrees Montessori School is seeking a Guest Relations Specialist for a full-time, on-site position in Tangerang Selatan. You will warmly welcome visitors and parents, handle inquiries about programs and policies, and guide prospective families through the enrolment process.

You will support tours, meetings, and admission activities while communicating clearly with parents, children, visitors, and staff. A background in hospitality or customer service is preferred, along with basic office

Qualifications

• Bachelor’s degree or Diploma in Hospitality or related field.
• Strong guest relations and customer service skills.
• Well-organized, reliable and detail-oriented.

Responsibilities

• Welcome visitors and parents in a friendly, professional manner.
• Handle enquiries about programs, policies, events, and payments.
• Manage admission enquiries and assist from first enquiry to enrolment.
• Support school tours, admission meetings and related activities.
• Communicate clearly with parents, children, visitors and staff.
• Explain programs and support the enrolment process.
• Use basic office software, email, and calendar applications.

Skills

Guest relations

Customer service

Communication

Education

Bachelor’s Degree or Diploma in Hospitality/Customer Service

Tools

Office software

Email

Calendar apps

Job description

Palmtrees Montessori School is seeking a Guest Relations Specialist for a full-time, on-site position in Tangerang Selatan. You will warmly welcome visitors and parents, handle inquiries about programs and policies, and guide prospective families through the enrolment process.

You will support tours, meetings, and admission activities while communicating clearly with parents, children, visitors, and staff. A background in hospitality or customer service is preferred, along with basic office