Front Desk & Guest Services Specialist

AYANA Hospitality Group; Bogor; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Riverside Golf Club in Bogor invites applications for a Front Desk role within the Sales & Marketing team. You will greet guests, handle cashier duties, process payments, and maintain records with accuracy. Strong English communication and a hospitality mindset are essential for success.

The position requires at least 1 year of relevant experience, a neat appearance, and the ability to multitask in a fast-paced setting. Flexible weekend hours are expected.

Qualifications

• Minimum 1 year of front desk or hospitality experience.
• Proficient in English; able to communicate with guests.
• Excellent customer service and communication skills.
• Pleasant appearance and well-groomed.

Responsibilities

• Welcoming guests and providing them with information about the driving range and registration
• Handling cash transactions, including receiving payments and giving change
• Processing credit card payments and ensuring accuracy
• Maintaining accurate records of all transactions, administration and balancing cash drawer at the end of each shift
• Providing excellent customer service and addressing any guest inquiries or concerns
• Assisting with front office duties, such as checking guests in and out, answering phone calls, and making reservations
• Ensuring the cleanliness and organization of the front office and cashier area

Skills

Customer service

Cash handling

English language

Multitasking

Communication skills

Front desk experience

Hospitality

Job description

Riverside Golf Club in Bogor invites applications for a Front Desk role within the Sales & Marketing team. You will greet guests, handle cashier duties, process payments, and maintain records with accuracy. Strong English communication and a hospitality mindset are essential for success.

The position requires at least 1 year of relevant experience, a neat appearance, and the ability to multitask in a fast-paced setting. Flexible weekend hours are expected.