Global Ocean Operations Specialist

Flexport; Daerah Khusus Ibukota Jakarta; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

A logistics technology company in Jakarta seeks an Ops Associate to enhance global trade efficiency. This role involves executing booking processes, troubleshooting shipments, and coaching junior specialists. Candidates should have over 3 years of experience in logistics or supply chain and be prepared to tackle operational challenges. Join us in shaping the future of global commerce through innovative technology and exceptional service. Your expertise will help improve client experiences and drive our mission forward.

Qualifications

• Minimum 3+ years of experience in logistics, freight forwarding, supply chain or consulting.
• Ocean freight knowledge is a plus.

Responsibilities

• Execute booking and documentation processes with clients/carriers.
• Timely shipment troubleshooting and exception escalation.
• Work with account management to ensure effective export process.
• Coach junior specialists on daily tasks.
• Assist on new business/process implementation.

Skills

Logistics

Supply Chain

Ocean Carrier Operations

Problem-solving

Coaching

Job description

A logistics technology company in Jakarta seeks an Ops Associate to enhance global trade efficiency. This role involves executing booking processes, troubleshooting shipments, and coaching junior specialists. Candidates should have over 3 years of experience in logistics or supply chain and be prepared to tackle operational challenges. Join us in shaping the future of global commerce through innovative technology and exceptional service. Your expertise will help improve client experiences and drive our mission forward.