Global Membership Operations & Insights Associate

IIX Global; Jakarta Pusat; Sur place; IDR 500 000 000 - 800 000 000; Plein temps

Résumé du poste

IIX Global is seeking an Associate, Membership Operations & Insights to keep the Orange Movement running. You will manage member onboarding, renewals, invoicing, and services while supporting governance and revenue tracking.

This role offers a front-row seat in a growing, global initiative with a strong emphasis on data, systems, and impact. The ideal candidate is organized, detail-focused, and comfortable building processes from scratch.

Qualifications

• 3–5 years in operations, coordination, or similar roles.
• Hands-on CRM experience with HubSpot or Salesforce desired.
• Strong data skills and ability to build trackers and dashboards.
• Excellent written English and meticulous attention to detail.
• Highly organized with multi-time-zone deadline management.

Responsabilités

• Own membership CRM records, pipeline data, onboarding, and renewals.
• Coordinate invoicing and payment tracking with Finance.
• Manage member communications, newsletters, and benefits calendar.
• Organize steering committee and working group meetings; track minutes.
• Maintain monthly budget, revenue dashboard, and funding tracking.
• Prepare reports for members, funders, and leadership.
• Support events, speakers, invitations, and post-event follow-up.

Connaissances

CRM experience

Data analysis

Advanced Excel/Sheets

Written English

Time management

Outils

HubSpot

Salesforce

Description du poste

IIX Global is seeking an Associate, Membership Operations & Insights to keep the Orange Movement running. You will manage member onboarding, renewals, invoicing, and services while supporting governance and revenue tracking.

This role offers a front-row seat in a growing, global initiative with a strong emphasis on data, systems, and impact. The ideal candidate is organized, detail-focused, and comfortable building processes from scratch.