Global Luxury F&B Service Intern – Resort Experience

Sofitel; Kuta; On-site; IDR 16,740,000 - 27,900,000; Part time

Job summary

Sofitel Bali Nusa Dua Beach Resort in Bali, Indonesia, invites ambitious hospitality students or recent graduates to join its international F&B service internship. You will gain hands-on exposure across all-day dining, specialty restaurants, and banquet operations.

Working with a multicultural team, you will deliver personalized service to guests from around the world while learning Sofitel's signature art de vivre and luxury standards.

Qualifications

• Currently enrolled in or a recent graduate within 12 months of a Bachelor’s degree or Diploma in Hospitality Management, Food & Beverage Management, Tourism, or related field.
• Previous internship or at least 6 months in F&B operations preferred.
• Strong command of spoken and written English; additional languages are a plus.

Responsibilities

• Deliver personalized guest interactions through Sofitel's Cousu Main tailor-made service philosophy.
• Support floor operations during shifts, ensuring tables are properly set, orders are taken accurately, and service standards meet Sofitel luxury guidelines.
• Act as a peer mentor to trainees by sharing knowledge of service etiquette, menu knowledge, and luxury hospitality standards.
• Assist with daily shift briefings in collaboration with the Outlet Supervisor or Manager.
• Maintain high standards of cleanliness, presentation, hygiene, and safety in line with hotel and sustainability standards.
• Handle initial guest inquiries and feedback professionally, escalating complex concerns to the Supervisor or Manager when required.
• Promote the ALL - Accor Live Limitless loyalty programme and seasonal F&B promotions to resort guests.
• Collaborate with colleagues from different cultures and departments to ensure a seamless guest experience.

Skills

English proficiency

Teamwork

Customer service

Communication skills

Education

Bachelor's or Diploma in Hospitality-related field

Job description

Sofitel Bali Nusa Dua Beach Resort in Bali, Indonesia, invites ambitious hospitality students or recent graduates to join its international F&B service internship. You will gain hands-on exposure across all-day dining, specialty restaurants, and banquet operations.

Working with a multicultural team, you will deliver personalized service to guests from around the world while learning Sofitel's signature art de vivre and luxury standards.