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PT Flexo Solusi Indonesia is seeking a General Trainer to analyze competency gaps with HR and operations and design aligned training plans for diverse shift patterns. The role covers creating materials, modules, and assessments, and delivering sessions for operators up to supervisors on both classroom and warehouse floors.
The ideal candidate has a Bachelor's degree with 2-3 years in training or L&D, preferably in logistics or related fields, and strong MS Office skills for reporting.
As the General Trainer, you will conduct training need analysis with HR and operations to identify competency gaps and develop training plans aligned with business needs and shift patterns. You will create and update training materials, modules, job aids, and assessments, and facilitate training for employees from operator/staff to supervisor level in classroom and operational/warehouse floor settings.
Key responsibilities
Conduct Training Need Analysis (TNA) with HR and operations to identify competency gaps and develop training plans aligned with business needs and shift patterns
Create and update training materials, modules, job aids, and assessments (pre-test and post-test)
Facilitate training for employees from operator/staff to supervisor level, in the classroom and on the operational/warehouse floor
Deliver onboarding and induction programs for new hires
Apply interactive methods such as role play, case studies, simulations, group discussions, and coaching
Provide on-the-job coaching to ensure training outcomes are applied in daily work
Evaluate training effectiveness, analyze test results, and prepare regular reports using Excel, PowerPoint, and Word
Collaborate with HR and operations teams to support productivity, quality, and safety, and continuously develop your own trainer skills
About you
Bachelor's degree, preferably in Psychology, Management, Education, or a related field
Minimum 2-3 years of experience as a Trainer, Training Officer, or L&D professional, preferably in logistics, e-commerce, warehouse, retail, or operations
Understanding of the Training Need Analysis (TNA) process, with the ability to design training based on business needs
Able to develop training plans, training materials, modules, and assessments
Strong public speaking, facilitation, presentation, and communication skills
Able to deliver training for all employee levels, from operator/staff to supervisor
Experience conducting onboarding/induction training for new employees
Able to conduct pre-tests, post-tests, training evaluations, and reporting
Proficient in Microsoft PowerPoint, Excel, and Word for training and reporting purposes
Good problem-solving and interpersonal skills
Competitive salary and comprehensive benefits package
Opportunities to grow your career in Learning & Development, including Train the Trainer (ToT) and certification support
A dynamic, fast-paced, and innovative work environment where your training makes a visible impact on operations
About us
PT Flexo Solusi Indonesia is located at Jl. Pembangunan No.9, Mekarsari, Neglasari, Kota Tangerang, Banten 15129.