General Manager Operations & Vendor Management

Rantai Pengiriman Multimoda; Kota Bandung; Sur place; IDR 900 000 000 - 1 400 000 000; Plein temps

Résumé du poste

Rantai Pengiriman Multimoda in Bandung is seeking a General Manager Operations & Vendor Management to lead end-to-end logistics, optimize routing, and ensure service quality and safety. This on-site role requires strong leadership across teams and external partners.

You will oversee budgets, contracts, vendor performance, and SOP implementation while driving continuous improvement and cost control. Bachelor’s degree in Business or Logistics is expected; advanced degree is a plus, and readiness

Qualifications

• Strong general management with cross-functional coordination.
• Experience in operations management within logistics or supply chain.
• Proven team leadership and staff development ability.
• Customer service orientation and long-term client relationships.
• Budgeting, forecasting, and cost-control capabilities.
• Vendor management including contract negotiation and monitoring.
• Analytical mindset with KPI-based decision making.
• Excellent communication with internal and external stakeholders.
• Bachelor’s in Business, Logistics, or Supply Chain; advanced degree a plus.
• On-site Bandung availability and ability to handle time-sensitive operations.

Responsabilités

• Oversee end-to-end logistics operations and vendor relationships.
• Lead daily planning, execution, and monitoring of transportation and distribution.
• Optimize routes, capacity, and turnaround times.
• Develop and enforce SOPs, policies, and performance standards.
• Manage contracts, vendor performance, and service terms.
• Budgeting, cost control, and resource allocation oversight.
• Support customer service outcomes and issue escalations.
• Drive continuous improvement across the logistics network.

Connaissances

General management

Operations management

Team management

Customer service orientation

Budgeting & cost control

Vendor management

Data-driven decision making

Communication skills

Formation

Bachelor’s degree in Business/Logistics/Supply Chain

Advanced degree (MBA) - advantage

Outils

Logistics systems

Routing and scheduling tools

MS Office

Description du poste

Company Description

PT. Rantai Pengiriman Multimoda is a logistics and transportation company that connects businesses through integrated logistics solutions across Indonesia. The company supports logistics needs through trucking, transportation, distribution, warehousing, cross-docking, and last-mile services. Its approach emphasizes reliable operations, flexible solutions, strategic network connectivity, and long-term partnerships tailored to business requirements. RPM Multimoda Logistics focuses on practical logistics coordination and operational support that help organizations move goods efficiently between origins and destinations. The team is committed to delivering value and growing together with partners and clients.

Role Description

The General Manager Operations & Vendor Management is a full-time, on-site role based in Bandung, responsible for overseeing end-to-end logistics operations and managing key vendor relationships. This role leads daily planning, execution, and monitoring of transportation, trucking, distribution, and related services to ensure service quality, safety, and efficiency. The General Manager coordinates with internal teams and external partners to optimize routes, capacity, and turnaround times, and implements operational policies, SOPs, and performance standards. The position includes managing contracts and vendor performance, negotiating service terms, monitoring KPIs, and resolving operational issues or escalations. The role also involves overseeing budgets, cost control, and resource allocation, supporting customer service outcomes, and driving continuous improvement initiatives across the logistics network.

Qualifications

• Strong General Management skills, including strategic planning, decision-making, and cross-functional coordination.
• Proven experience in Operations Management within logistics, transportation, or supply chain environments.
• Demonstrated ability in Team Management, including leading, coaching, and developing diverse operational teams.
• Customer Service orientation with a focus on service quality, issue resolution, and long-term client relationships.
• Budgeting and cost management skills, including forecasting, expense control, and basic financial analysis.
• Experience in vendor management, contract negotiation, and performance monitoring for operational partners.
• Strong analytical and problem solving abilities, with competency in using data and KPIs to drive decisions.
• Effective communication and interpersonal skills in cross-functional and external stakeholder settings.
• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field; advanced degree is an advantage.
• Familiarity with logistics systems, basic routing and scheduling tools, and MS Office or similar productivity software.
• Ability to work on-site in Bandung, adapt to dynamic operational demands, and handle time-sensitive situations.