Gateway Operations Agent

DHL Express; Tangerang; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Career development

Great culture

Benefits program

Learning programs

Job summary

DHL Express is seeking a Certified International Specialist to support our inbound and outbound shipments from Tangerang, Indonesia. You will ensure processes align with DHL standards and collaborate across teams to satisfy customers while maintaining safety and efficiency.

The role requires a bachelor’s degree and the ability to work in shifts, adapt to change, and function both independently and in a team. Basic English is an advantage in our global environment.

Qualifications

• Bachelor's degree in any major.
• Ability to work in shifts.
• Ability to prioritize, manage time and tasks efficiently.
• Ability to adapt to sudden changes.
• Ability to work independently and in a team.
• Basic English skills is an advantage.

Responsibilities

• Ensure all shipments inbound and outbound are processed according to DHL standards.
• Activate the standard and agreed process flows in daily operations to meet customer needs.
• Process inbound and outbound material according to latest procedures.
• Ensure all relevant equipment operates and take corrective actions when equipment fails.
• Keep the process area clean and ready for the next process cycle.

Skills

Time management

Teamwork

Adaptability

Shift work

Basic English

Education

Bachelor's degree

Job description

YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Grow YOUR career with DHL today!

Main Responsibilities:

• Ensure that all shipments - both inbound and outbound - are processed according to local and DHL Network standards in a safe and secure manner
• Activate the standard and agreed process flows in daily operations to satisfy the customer needs and requirements
• Process inbound and outbound material according to the latest processes and procedures
• Ensure that all relevant equipment is operating and take corrective actions when equipment fails
• Keep the process area clean and tidy and make sure it is ready for the next process cycle

YOUR PROFILE

• Minimum holds a bachelor's degree from any major
• Able to work in shift
• Able to make priorities, managing time, and tasks efficiently
• Able to adapt to sudden changes
• Able to work independently and in a team
• Basic English skills is an advantage

What We Offer

• Strong career support in an international environment
• Great culture and colleagues
• Various benefit program
• Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you.