E?Commerce Operations Specialist

Pt Diamulia Internusa; Tangerang; On-site; IDR 223,200,000 - 390,600,000; Full time

Job summary

Pt Diamulia Internusa is seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Indonesia. The role requires handling daily Data Center tasks, vendor coordination, and support for rack & stack activities, under SME guidance.

The ideal candidate will have 3–5 years of Data Center support experience and basic knowledge of server, storage, network, and cabling components, with familiarity in operating procedures and SNOW-based instructions.

Qualifications

• 3–5 years of experience in Data Center support
• Basic knowledge of Data Center components (Server, Storage, Network, Cabling)
• Familiar with rack & stack, patching, and server health checks

Responsibilities

• Follow the daily Data Center checklist to perform required actions
• Coordinate with vendors and provide escort support as needed
• Assist with rack & stack and server movement under SME guidance
• Monitor server health and record status in standard reports
• Coordinate console access and follow Data Center SOPs for activities such as cable patching

Skills

Data Center experience

Server, Storage, Network knowledge

Tools

ServiceNow

Job description

Data Center Ops Senior Analyst

Job Description

**Req ID:**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.
We are currently seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Jawa Barat (ID-JB), Indonesia (ID).

Job Requirement

• Candidate should have 3-5 years of experience working as Data Center support, basic knowledge of Data Center components such as Server, Storage, Network, Cabling (UTP, Fiber) is required
• Data Center Ops Senior Analyst role is follow the daily Data Center checklist provided to perform required action. This is inclusive of vendor coordination, escort support, Continuity of Business support and level 1 - Network/Voice support for the change/BAU tasks under SME guidance at site accordingly.
• Candidate should know the basic Operations in Data Center running environment and process follow within Data Center\\
  
• Follow the Standard instructions given SA (via SNow) or Data Center Management for activities such as rack & stack, cable patching, server health check, etc
• Work with Designated Partner for racking and stacking of server and all movement of servers will be managed by partner, Operator has to help rack and stack during initial stage
• Monitor the country Data Center servers status in terms of physical health check (Monitoring only involves for first level of work) and record in standard report
• Work with SA for console access and any approved process needs to follow in Data Center
• Follow the standard operating procedure of