FULL-TIME FRONT DESK - ULUWATU, BALI

Pengiklan Anonim; Provinsi Bali; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

BPJS Kesehatan

BPJS Ketenagakerjaan

THR

Annual leave

Overtime compensation

Job summary

Pengiklan Anonim is seeking a friendly, professional Front Desk team member for our wellness business in Uluwatu. You will welcome guests, manage bookings, inquiries and payments, and maintain an organized front desk in an international setting.

The ideal candidate has 2+ years in front desk or hospitality, strong English, reliability, and initiative. This is a full-time role with weekend availability and company benefits.

Qualifications

• Bachelor's degree preferred.
• Minimum 2 years of front desk, hospitality or similar experience.
• Good spoken and written English is required.
• Friendly, confident and professional communication skills.
• Reliable, punctual and responsible.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Manage bookings, check-ins and customer enquiries.
• Respond to WhatsApp messages and online enquiries.
• Handle payments and basic daily transactions.
• Maintain an organised and professional front desk area.
• Follow and communicate company policies clearly to customers.
• Coordinate with other team members to ensure smooth daily operations.
• Assist with general front desk and administrative duties.

Skills

Customer service

English proficiency

Reliability

Punctuality

Organisational skills

Initiative

Education

Bachelor's degree

Tools

Computer skills

Job description

We are looking for a friendly, professional and responsible Front Desk team member to join our wellness business in Uluwatu.

This role is ideal for someone who enjoys working with people, communicates confidently in English, and can provide excellent customer service in an international environment.

Key Responsibilities

• Welcome and assist customers in a friendly and professional manner
• Manage bookings, check-ins and customer enquiries
• Respond to WhatsApp messages and online enquiries
• Handle payments and basic daily transactions
• Maintain an organised and professional front desk area
• Follow and communicate company policies clearly to customers
• Coordinate with other team members to ensure smooth daily operations
• Assist with general front desk and administrative duties

Requirements

• Bachelor's degree preferred
• Minimum 2 years of experience in front desk, hospitality, customer service or a similar role
• Good spoken and written English is required
• Friendly, confident and professional communication skills
• Reliable, punctual and responsible
• Good computer and administrative skills
• Comfortable working with international customers
• Able to work independently and take initiative
• Good attention to detail and organisational skills
• Available to work weekends and public holidays when scheduled

Employment Package

• Full-time employment
• 6 working days per week
• BPJS Kesehatan
• BPJS Ketenagakerjaan
• THR
• Annual leave
• Overtime and public holiday compensation in accordance with Indonesian employment regulations

We are looking for someone who is interested in a stable, long-term position and takes pride in providing excellent customer service.