Frozen Inventory Warehouse Senior Supervisor

ASTRO; Jakarta Pusat; On-site; IDR 446,400,000 - 669,600,000; Full time

Job summary

Astro is hiring a Frozen Inventory Senior Supervisor in Jakarta to lead daily frozen warehouse operations, ensure inventory accuracy, and optimize manpower productivity while upholding safety and SOP standards.

You will supervise inbound, picking, packing, inventory, and outbound processes, address discrepancies, and drive improvements in efficiency and service levels with strong hands-on leadership.

Qualifications

• Highschool graduate or equivalent.
• 4–5 years warehousing experience, preferably cold storage.
• 2+ years in a supervisor role, with at least 1 year at SPV level.
• Proven track record in inventory accuracy and flow.
• Strong knowledge of warehouse operations and safety standards.
• Proficient with Excel/Sheets and familiar with WMS.

Responsibilities

• Monitor inventory accuracy, picking accuracy, packing correctness, storage order, and loading readiness.
• Lead daily warehouse operations; ensure accurate and efficient inventory activities.
• Oversee inbound, picking, packing, inventory, and outbound activities to meet targets.
• Resolve mispicks, missing items, and other inventory discrepancies promptly.
• Improve manpower productivity, inventory accuracy, and service level through process changes.
• Manage shift scheduling, manpower allocation, attendance, and backup planning.
• Delegate tasks and monitor team performance to meet quality targets.
• Prepare daily operational reports with KPIs such as output, errors, and attendance.
• Collaborate with Supply Chain and Category teams to forecast inventory and resolve issues.

Skills

Inventory accuracy

Inventory flow

Warehouse operations

Data analysis

Problem solving

Hands-on leadership

Communication

Urgency & ownership

Attention to detail

Team supervision

Education

Highschool Graduate

Tools

Excel

Google Sheets

WMS

Job description

Indonesia's first and fastest-growing on-demand platform for groceries and essentials.

Anything you need, fast.

Astro is Indonesia's first quick commerce company that delivers groceries and essentials to your door within 15 minutes. 24 hours a day, 7 days a week.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced. Download our app now to experience and enjoy the new definition of fast!

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for a Frozen Inventory Senior Supervisor who will be responsible for leading daily Frozen warehouse operations, ensuring inventory accuracy and flow, optimizing manpower productivity, and maintaining high standards of operational quality, safety, and service level.

Job Description

As our Astronaut, your missions are:

• Monitor inventory accuracy, picking accuracy, packing correctness, storage order, and loading readiness.
• Lead and supervise daily warehouse operations, ensuring inventory activities are executed accurately and efficiently.
• Oversee inbound, picking, packing, inventory, and outbound activities to ensure operational targets are achieved.
• Ensure smooth inventory flow and proactively resolve operational issues such as mispicks, missing items, and other inventory discrepancies.
• Evaluate operational workflows and identify opportunities to improve manpower productivity, inventory accuracy, and service level.
• Manage shift scheduling, manpower allocation, attendance, shift rotation, and backup planning to ensure sufficient manpower coverage.
• Delegate tasks and monitor team performance to ensure execution meets quality and productivity targets.
• Conduct daily operational reporting aligned with key KPIs, including output, errors, incidents, and attendance.
• Collaborate with Supply Chain and Category teams to resolve operational issues and support inventory forecasting.
• Drive continuous improvement initiatives across inventory flow and accuracy.
• Ensure compliance with SOP, health, hygiene, safety, security, and 5S standards.
• Maintain operational discipline and ensure the team consistently follows established warehouse procedures.

Job Requirements

In order to launch the missions successfully, you need to have:

• Minimum Highschool Graduate or equivalent relevant educational background.
• Minimum 4–5 years of experience in warehousing. (preferebly on Cold Storage Warehouse)
• At least 2 years of experience at Supervisor level, with a minimum of 1 year at SPV level.
• Proven experience managing inventory accuracy and inventory flow in warehouse operations.
• Strong understanding of inventory management, including inventory control and accuracy.
• Solid knowledge of warehouse operations, particularly inbound, outbound, picking, packing, and inventory control.
• Understanding of health, safety, hygiene, security, and 5S standards.
• Proficient in Microsoft Excel / Google Sheets and comfortable working with numbers and operational data.
• Familiarity with Warehouse Management Systems (WMS).
• Basic data analysis skills, particularly for monitoring Inventory performance, SLA, rejection rate, and productivity.
• Strong problem-solving and decision-making skills, with the ability to respond quickly to operational issues.
• Strong execution and hands-on leadership in field operations.
• Clear and solid communication skills, with the ability to coordinate with multiple stakeholders.
• High sense of urgency, strong ownership, and accountability.
• Detail-oriented, disciplined, and firm in enforcing operational standards and SOPs.
• Able to work under pressure in a fast-paced and dynamic warehouse environment.