Front Office Staff │Riverside Golf Club

AYANA Hospitality Group; Bogor; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Riverside Golf Club in Bogor invites applications for a Front Desk role within the Sales & Marketing team. You will greet guests, handle cashier duties, process payments, and maintain records with accuracy. Strong English communication and a hospitality mindset are essential for success.

The position requires at least 1 year of relevant experience, a neat appearance, and the ability to multitask in a fast-paced setting. Flexible weekend hours are expected.

Qualifications

• Minimum 1 year of front desk or hospitality experience.
• Proficient in English; able to communicate with guests.
• Excellent customer service and communication skills.
• Pleasant appearance and well-groomed.

Responsibilities

• Welcoming guests and providing them with information about the driving range and registration
• Handling cash transactions, including receiving payments and giving change
• Processing credit card payments and ensuring accuracy
• Maintaining accurate records of all transactions, administration and balancing cash drawer at the end of each shift
• Providing excellent customer service and addressing any guest inquiries or concerns
• Assisting with front office duties, such as checking guests in and out, answering phone calls, and making reservations
• Ensuring the cleanliness and organization of the front office and cashier area

Skills

Customer service

Cash handling

English language

Multitasking

Communication skills

Front desk experience

Hospitality

Job description

Riverside Golf Club is the most stunning and dramatic golf Indonesia with 18-hole par 72 championship course set along the Cikeas River within the beautiful province of Bogor, Indonesia. Designed by golf legend and great white shark Greg Norman, the 90 hectare site offers players of all levels an adrenaline-charged ride in a setting of lush natural greenery, like no other golf clubs. Unwind afterwards at our clubhouse and enjoy its award winning hospitality

This position is a part of the Sales & Marketing team. As a Front Desk, you will be responsible for providing excellent customer service to our guests and managing all aspects of the cashier handling process. This position requires excellent communication skills and the ability to multitask in a fast-paced environment.

Responsibilities

• Welcoming guests and providing them with information about the driving range and registration
• Handling cash transactions, including receiving payments and giving change
• Processing credit card payments and ensuring accuracy
• Maintaining accurate records of all transactions, administration and balancing cash drawer at the end of each shift
• Providing excellent customer service and addressing any guest inquiries or concerns
• Assisting with front office duties, such as checking guests in and out, answering phone calls, and making reservations
• Ensuring the cleanliness and organization of the front office and cashier area
• Female, maximum 25 years
• Pleasant appearence and well-grooming
• Having a minimum 1 year's experience in the same position
• Able to speak English (is a must)
• Excellent customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Able to work with flexible schedule, including weekends and public holidays
• Having experience in the hospitality industry will be an advantage.