Front Desk│Riverside Golf Club

AYANA Hospitality; Gunung Putri; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

AYANA Hospitality is seeking a Front Office Staff member to provide excellent customer service at Riverside Golf Club in Gunung Putri, Indonesia. This role involves cashier handling, guest assistance, and maintaining a clean front office.

The ideal candidate should be a well-groomed female under 25 with at least one year of relevant experience and strong English skills. This position requires the ability to multitask in a fast-paced environment.

Qualifications

• Female, maximum 25 years old.
• Pleasant appearance and well-groomed.
• Minimum 1 year experience in the same position.

Responsibilities

• Welcome guests and provide information about the driving range.
• Handle cash transactions and credit card payments accurately.
• Maintain accurate records of all transactions and balance cash drawer.

Skills

Excellent customer service

Communication skills

Multitasking ability

English speaking

Job description

Riverside Golf Club is the most stunning and dramatic golf Indonesia with 18-hole par 72 championship course set along the Cikeas River within the beautiful province of Bogor, Indonesia. Designed by golf legend and great white shark Greg Norman, the 90 hectare site offers players of all levels an adrenaline-charged ride in a setting of lush natural greenery, like no other golf clubs. Unwind afterwards at our clubhouse and enjoy its award winning hospitality.

This position is a part of the Sales & Marketing team. As a Front Office Staff, you will be responsible for providing excellent customer service to our guests and managing all aspects of the cashier handling process. This position requires excellent communication skills and the ability to multitask in a fast-paced environment.

Responsibilities

• Welcoming guests and providing them with information about the driving range and registration
• Handling cash transactions, including receiving payments and giving change
• Processing credit card payments and ensuring accuracy
• Maintaining accurate records of all transactions, administration and balancing cash drawer at the end of each shift
• Providing excellent customer service and addressing any guest inquiries or concerns
• Assisting with front office duties, such as checking guests in and out, answering phone calls, and making reservations
• Ensuring the cleanliness and organization of the front office and cashier area

Requirements

• Female, maximum 25 years
• Pleasant appearance and well-grooming
• Having a minimum 1 year's experience in the same position
• Ability to speak English (is a must)
• Excellent customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Ability to work with flexible schedule, including weekends and public holidays
• Having experience in the hospitality industry will be an advantage