Front Desk & Guest Experience Associate – Wellness Center

PT Relax Living; Serpong; On-site; IDR 33,480,000 - 50,220,000; Full time

Benefits offered by this job

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Job summary

PT Relax Living is hiring Front Office/Receptionist at our Jakarta and Gading Serpong branches. Open to entry-level candidates with 0–3 years in salon, spa, clinic, fitness center or hotel. The role focuses on guest engagement, product explanations, and creating the ultimate wellness experience.

Candidates aged 18–23 are welcome and a hospitality mindset is valued. We seek polite, punctual individuals with a positive attitude who can upsell services, support housekeeping, and assist with daily

Qualifications

• High school diploma or equivalent required.
• 0-3 years experience preferred; entry level welcome.
• Hospitality degree is an advantage.
• English speaking would be an advantage.

Responsibilities

• Explain our products and services to guests.
• Upsell products and services to enhance guest experience.
• Create a pleasant and comfortable guest experience for customers.
• Check cleanliness, stock replenishment, and tidy facilities and equipment.
• Lead housekeeping and therapists in absence of a Supervisor.
• Manage cash, finances, procurement, stock and bookkeeping in the branch.

Skills

Politeness

Communication

English speaking

Education

High school diploma

SMK

Diploma 1-3

Job description

PT Relax Living is hiring Front Office/Receptionist at our Jakarta and Gading Serpong branches. Open to entry-level candidates with 0–3 years in salon, spa, clinic, fitness center or hotel. The role focuses on guest engagement, product explanations, and creating the ultimate wellness experience.

Candidates aged 18–23 are welcome and a hospitality mindset is valued. We seek polite, punctual individuals with a positive attitude who can upsell services, support housekeeping, and assist with daily