Front Desk Agent

La Boutique Lux's Villas Seminyak; Kuta; On-site; IDR 21,204,000 - 35,712,000; Part time

Job summary

La Boutique Villas Seminyak is seeking a Front Desk Agent (Daily Worker) at our Kerobokan Kelod, Bali location. You will handle guest check-in/out, reservations, and provide warm, professional hospitality in a boutique villa setting.

Ideal candidates have 1+ year in front office or customer service, are proficient with GuestPro PMS, and can manage OTA channels. Strong Bahasa Indonesia and English communication is essential; weekend and public holiday shifts are required.

Qualifications

• Minimum SMK or equivalent; Diploma (D3) in Hospitality, Tourism, or related field is preferred.
• At least 1 year of relevant Front Office or Customer Service experience in hospitality or villa industry.
• Strong communication in Bahasa Indonesia and English, spoken and written.
• Proficient in GuestPro PMS and hospitality systems.
• Experienced in handling OTA reservations and multiple booking channels.
• Strong interpersonal skills with a customer-focused mindset, proactive attitude, and ability to work well in a team.
• Willing to work on shifts (6 working days, 1 day off), including weekends and public holidays.

Skills

Bahasa Indonesia

English

Customer service

Education

SMK or equivalent

Diploma in Hospitality/Tourism (D3)

Job description

La Boutique Villas Seminyak is currently hiring for a Front Desk Agent (Daily Worker) located in Kerobokan Kelod, Bali.

Requirements

Minimum SMK (vocational high school) or equivalent; Diploma (D3) in Hospitality, Tourism, or related field is preferred.

At least 1 year of relevant experience in Front Office or Customer Service roles within the hospitality or villa industry.

Strong communication skills in both Bahasa Indonesia and English, spoken and written.

Proficient in computer applications and hospitality systems, especially GuestPro PMS.

Experienced in handling OTA reservations and multiple booking channels.

Strong interpersonal skills with a customer-focused mindset, proactive attitude, and ability to work well in a team.

Willing to work on shifts (6 working days, 1 day off), including weekends and public holidays.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Front Desk Agent?
• Do you have customer service experience?
• Which of the following languages are you fluent in?

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