Guest Service Agent (Mandarin-Speaking)

PT Natura Pesona Mandiri; Tabanan; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

SECRET GARDEN VILLAGE in Bali seeks a Guest Service Agent (Mandarin-Speaking) to join the Front Office and Guest Services team on a full-time, on-site basis. You will be the first point of contact for guests, guiding tours and delivering warm, professional, multilingual service throughout their stay.

Requirements include excellent Mandarin and English communications, good manners, a strong customer service mindset, and ability to use MS Word with multitasking capability.

Qualifications

• Excellent communications in Mandarin & English, spoken and written.
• Good manners and willingness to learn.
• Have a good personality to give an excellent service for customer.
• Able to operating Ms. Word
• Able to multitasking
• Able to join immediately.

Responsibilities

• Be the first point of contact for guests.
• Guide tours for guests.
• Provide warm, professional, and multilingual support throughout their stay.
• On-site role at our Bali location.

Skills

Mandarin communication

English communication

MS Word

Multitasking

Customer service

Tools

MS Word

Job description

About the role
We are seeking a Guest Service Agent (Mandarin-Speaking) to join our Front Office and Guest Services team at our property in Tabanan, Bali. This is a full-time position based on-site at our location. In this role, you will be the first point of contact for our guests, guiding tour for our guest, providing warm, professional, and multilingual support throughout their stay.

What we're looking for

• Exellent communications in Mandarin & English, spoken and written
• Good manners and willingness to learn
• Have a good personality to give an excellent service for customer
• Able to operating Ms. Word
• Able to multitasking
• Able to join immediately

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have as a Guest Services Agent?
• Kualifikasi mana yang kamu miliki?
• Apa level sertifikasi Hanyu Shuiping Kaoshi (HSK) yang telah kamu selesaikan?
• Bagaimana kamu menilai kemampuan bahasa Inggrismu?

Hotel & Accommodation Services 101-1,000 employees

SECRET GARDEN VILLAGE is a complex of tourism destination located at LuwusBedugol, bringing the new 'Edu-vacation' concept. Edu-vacation concept is created to ensure fun and exciting environment to learn. It was born from the idea to share knowledge and experience in the frame of historical line, unveiling the sacred secret that never been told before.

Secret Garden Village is uniquely blended to worship the amazing feature of Indonesian-Balinese heritage and the breathtaking view of Bedugul.

SECRET GARDEN VILLAGE is a complex of tourism destination located at LuwusBedugol, bringing the new 'Edu-vacation' concept. Edu-vacation concept is created to ensure fun and exciting environment to learn. It was born from the idea to share knowledge and experience in the frame of historical line, unveiling the sacred secret that never been told before.

Secret Garden Village is uniquely blended to worship the amazing feature of Indonesian-Balinese heritage and the breathtaking view of Bedugul.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Researching careers? Find all the information and tips you need on career advice.