Freight Forwarding Sales

Arbeit Group; Jakarta Pusat; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Arbeit Group in Jakarta is seeking an energetic hunter-type sales professional to drive new business in sea freight, NVOCC, and logistics services. You will build a strong customer network, negotiate competitive rates, and coordinate with operations to ensure smooth shipments.

The role requires 2–5 years in freight/logistics sales, excellent English and Bahasa Indonesia, and willingness to travel for client meetings and development efforts.

Qualifications

• 2–5 years of sales experience in freight/logistics.
• Strong knowledge of ocean import/export and international logistics.
• Existing customer contacts/network in freight forwarding or shipping preferred.
• Proven track record of achieving sales targets and generating new business.
• Good understanding of freight rates, quotations and commercial negotiations.
• Excellent communication, negotiation and presentation skills.
• Strong customer relationship management skills.
• Fluent in English and Bahasa Indonesia.
• Willingness to travel for customer visits and business development.

Responsibilities

• Identify and develop new customers for sea freight, NVOCC, freight forwarding and logistics services.
• Generate new business through cold calling, customer visits, referrals, networking and market research.
• Maintain and develop strong relationships with existing customers and increase business volume.
• Understand customers’ shipping requirements and provide appropriate logistics/freight solutions.
• Prepare and submit quotations, negotiate rates and close deals.
• Coordinate with Operations, Documentation, Customer Service and Finance teams for smooth shipments.
• Follow up on quotations and leads and convert prospects into active customers.
• Monitor competitors, market rates and industry trends.
• Achieve monthly and quarterly sales and revenue targets.
• Maintain accurate records of customers, prospects, quotations, follow-ups and sales activities.
• Regularly report sales performance, customer visits, new leads and business pipeline to management.
• Follow up on outstanding payments in coordination with Finance.
• Develop long-term relationships with key customers and identify opportunities for additional business.
• Participate in industry events, customer meetings and networking activities to expand the company’s business network.

Skills

Sales experience

Freight forwarding

Ocean freight

Negotiation

Communication

Networking

CRM skills

English

Bahasa Indonesia

Travel

Job description

• Identify and develop new customers for sea freight, NVOCC, freight forwarding and logistics services.
• Generate new business through cold calling, customer visits, referrals, networking and market research.
• Maintain and develop strong relationships with existing customers and increase business volume.
• Understand customers’ shipping requirements and provide appropriate logistics/freight solutions.
• Prepare and submit quotations, negotiate rates and close deals.
• Coordinate with the Operations, Documentation, Customer Service and Finance teams to ensure smooth execution of shipments.
• Follow up on quotations and leads and convert prospects into active customers.
• Monitor competitors, market rates and industry trends.
• Achieve monthly and quarterly sales and revenue targets.
• Maintain accurate records of customers, prospects, quotations, follow-ups and sales activities.
• Regularly report sales performance, customer visits, new leads and business pipeline to management.
• Follow up on outstanding payments in coordination with the Finance team.
• Develop long-term relationships with key customers and identify opportunities for additional business.
• Participate in industry events, customer meetings and networking activities to expand the company’s business network.

Candidate Requirements:

• 2–5 years of relevant sales experience in freight forwarding, NVOCC, shipping, logistics or related industries.
• Strong knowledge of ocean freight, import/export and international logistics.
• Existing customer contacts/network in the freight forwarding or shipping industry will be highly preferred.
• Proven track record of achieving sales targets and generating new business.
• Good understanding of freight rates, quotations and commercial negotiations.
• Excellent communication, negotiation and presentation skills.
• Strong customer relationship management skills.
• Self-motivated, target-oriented and able to work independently.
• Good command of English and Bahasa Indonesia.
• Willingness to travel for customer visits and business development.

We are looking for a hunter type salesperson, not purely an account management candidate. The candidate should be capable of bringing in new customers and preferably have an established network within the freight forwarding/NVOCC industry. Candidates with a proven book of business or strong customer relationships will be given priority.