Food Safety and Quality Manager

JAC Recruitment; Jakarta Pusat; On-site; IDR 900,000,000 - 1,300,000,000; Full time

Job summary

JAC Recruitment International seeks a Food Safety and Quality Manager to lead global and regional quality systems across SSEA operations in Jakarta. You will govern FSMS/QMS, drive digital QMS adoption, and oversee audits and recalls.

The role requires extensive multi-site leadership, risk management expertise, and strong English communication to engage regulators, OEMs, and toll manufacturers.

Qualifications

• At least 10 years of experience in food safety and quality management.
• At least 5 years in a leadership role within food manufacturing, food ingredients, edible oils, agribusiness, or a related industry.
• Experience managing multi-site operations and leading cross-functional teams.
• Strong expertise in risk management, hazard analysis, vulnerability assessment, CAPA implementation.
• Demonstrated success in driving continuous improvement, quality projects, and operational excellence.

Responsibilities

• Ensure QMS/FSMS across all SSEA operations in line with global policies and regulatory requirements.
• Lead regional rollout of digital QMS and FSMS solutions including LIMS and digital dashboards.
• Oversee data integrity, analytics capabilities, and digital maturity across sites and OEMs.
• Drive adoption of innovative quality and food safety technologies and global best practices.
• Govern the regional crisis and product recall management framework with cross-functional coordination.
• Monitor regulatory developments and ensure proactive compliance measures.
• Represent the region in engagements with regulatory authorities including inspections.
• Define and oversee regional framework for OEM and toll manufacturer quality governance and performance monitoring.
• Lead annual OEM and toll manufacturer audit programme with escalation governance.
• Lead regional quality and food safety audits across factories, warehouses, OEMs, and toll manufacturers.

Skills

Leadership

Regulatory knowledge

Cross-functional teams

Risk management

Data analytics

CAPA

English communication

Tools

LIMS

SPC

Digital dashboards

QMS

FSMS

Job description

The Food Safety and Quality Manager role leads the implementation and governance of food safety and quality systems across SSEA operations. The position oversees regulatory compliance, digital quality solutions, crisis and product recall preparedness, audits, and external manufacturing partner governance while driving continuous improvement across multiple sites.

Responsibilities

• Ensure the effective implementation of and compliance with Quality Management Systems (QMS), Food Safety Management Systems (FSMS), and relevant certifications across all SSEA operations, in line with global policies, internal procedures, and regulatory requirements

• Lead the regional rollout of digital QMS and FSMS solutions, including Laboratory Information Management Systems (LIMS), Statistical Process Control (SPC), real-time monitoring tools, and digital dashboards

• Oversee data integrity, analytics capabilities, and digital maturity across sites, original equipment manufacturers (OEMs), and toll manufacturers

• Drive the adoption of innovative quality and food safety technologies and global best practices to improve efficiency and decision-making

• Govern the regional crisis and product recall management framework, ensuring preparedness, cross-functional coordination, and timely escalation

• Monitor regulatory developments, assess their potential business impact, and ensure proactive compliance measures

• Represent the region in engagements with regulatory authorities, including inspections and other external activities

• Define and oversee the regional framework for OEM and toll manufacturer quality and food safety governance, including risk assessment, certification oversight, performance monitoring, and continuous improvement

• Lead the annual OEM and toll manufacturer audit programme, including escalation management and corrective action governance

• Lead regional quality and food safety audits across factories, warehouses, OEMs, and toll manufacturers, ensuring robust follow-up and systemic improvement

Requirements

• At least 10 years of experience in food safety and quality management

• At least 5 years of experience in a leadership role within food manufacturing, food ingredients, edible oils, agribusiness, or a related industry

• Experience managing multi-site operations and leading cross-functional teams

• Strong expertise in risk management, hazard analysis, vulnerability assessment, food defence, root cause analysis, and corrective and preventive action (CAPA) implementation

• Demonstrated success in driving continuous improvement, quality projects, operational excellence, and performance management across manufacturing operations

• Strong leadership skills and the ability to communicate effectively in written and spoken English

About the company

A global company in the agribusiness and food production industry that sources, processes, and supplies agricultural products and ingredients. The organisation operates across international markets and participates in multiple stages of the agricultural and food value chain.