FM & GA Coordinator

Siloam Hospitals Group; Lubuk Linggau Ilir; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Siloam Hospitals Group is seeking an experienced Facilities Management and General Affairs leader to plan and monitor FM & GA strategies aligned with hospital targets. You will lead a team of technicians and GA staff to ensure compliant operations and effective collaboration with vendors and authorities.

This role emphasizes budget discipline, timely maintenance, and strong stakeholder relations to uphold facility standards and patient care quality.

Qualifications

• Bachelor Degree from acilities Management, Business Administration, Management, or any related major.
• Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.
• Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).
• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.
• Ability to address and resolve facility-related issues and administrative challenges effectively.

Responsibilities

• Plan and monitor FM & GA service strategies to achieve hospital performance targets.
• Provide leadership to a team of technicians and GA staff for compliant operations.
• Plan, prioritize, and supervise repairs and maintenance for facilities and equipment.
• Handle and evaluate service-user complaints to drive improvements.
• Build trust with vendors, contractors, tenants, and government agencies.
• Monitor patient/customer satisfaction related to facilities and maintain uptime.

Skills

Verbal and written communication

Issue resolution

Facilities knowledge

Education

Bachelor Degree from acilities Management, Business Administration, Management, or any related major

Tools

MS Office (Excel, Word)

Facilities management software

Job description

• Plan and monitor the implementation of FM & GA service strategies and initiatives in achieving Hospital performance targets related to risk management and ensuring service quality in accordance with applicable standards, provisions and laws/regulations
• Provide leadership and guidance in directing and developing a team of technicians and GA staff to ensure Hospital FM and GA operations and initiatives are established and implemented effectively in accordance with approved budgets, agreed performance targets and applicable regulatory, licensing and accreditation requirements.
• Plan, prioritize, and supervise every repair and maintenance activity for facilities (buildings, medical equipment, etc.) carried out in a timely manner, cost-effectively, and with minimal risk of damage
• Handle and evaluate complaints from service users to plan service improvements
• Build trust and develop good working relationships with external parties, third party vendors/contractors and government agencies
• Patient / Customer Satisfaction Index related to facilities
• Repair costs, monthly maintenance vs budget, and departmental spending
• Number of non-compliance around FM & GA
• FM & GA Initiatives and Innovations
• Speed ??of response and resolution of complaints from service users
• Uptime of medical and non-medical equipment
• All divisions/departments: related to storing goods, maintenance, repairs, cleanliness, security, etc
• Supplier/vendor of general and medical equipment/machines
• Tenants and building owners
• Bachelor Degree from acilities Management, Business Administration, Management, or any related major
• Management, Business Administration, Management, or any related major
• Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.
• Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).
• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.
• Ability to address and resolve facility-related issues and administrative challenges effectively.

Qualifications

• Bachelor Degree from acilities Management, Business Administration, Management, or any related major
• Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.
• Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).
• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.
• Ability to address and resolve facility-related issues and administrative challenges effectively.