Floor Operations & Merchandising Lead

Jetro Restaurant Depot; Sulawesi; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

JETRO Restaurant Depot in Indonesia seeks a Floor Manager to oversee receiving, stocking, labeling, and customer service in the Floor department. You will supervise assistants, train staff, develop schedules, and ensure HACCP compliance while maintaining accurate inventory and pricing.

The role requires strong leadership, vendor coordination, merchandising, and the ability to handle daily operations, audits, and safety procedures, with occasional heavy lifting and variable shifts.

Qualifications

• Bachelor’s Degree or 4+ years in customer service.
• Ability to read and interpret business materials.
• Strong written and verbal communication skills.
• Interpersonal skills with a customer orientation.
• Computer literacy.
• Ability to analyze figures and pricing.
• Scheduling and staff training capabilities.
• Experience with HACCP audits.

Responsibilities

• Receive products and ensure proper stock rotation.
• Develop schedules and monitor performance; discipline as needed.
• Train employees and interview candidates.
• Ensure HACCP compliance and conduct audits.
• Maintain inventory accuracy and manage pricing.
• Coordinate merchandising and impulse displays.
• Supervise and collaborate with floor team and stockers.
• Handle housekeeping and safety procedures.

Skills

Customer service

Team supervision

Scheduling

Training

Hiring

HACCP audits

Inventory control

Merchandising

Vendor relations

Pricing accuracy

Communication

Safety procedures

Education

Bachelor's Degree

HS Diploma or GED + 4 yrs exp

Experience-based education

Job description

JETRO Restaurant Depot in Indonesia seeks a Floor Manager to oversee receiving, stocking, labeling, and customer service in the Floor department. You will supervise assistants, train staff, develop schedules, and ensure HACCP compliance while maintaining accurate inventory and pricing.

The role requires strong leadership, vendor coordination, merchandising, and the ability to handle daily operations, audits, and safety procedures, with occasional heavy lifting and variable shifts.