Fintech Production Reliability Engineer

PT Orange Inovasi Digital; Jakarta Utara; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

PT Orange Inovasi Digital is seeking a Technical Operations professional to monitor production systems and coordinate incident response. You will work with internal teams and external partners to ensure service availability and implement improvements.

Ideal candidates have 3+ years in technical operations, strong troubleshooting skills, and familiarity with APIs and system integration within fintech or payment environments.

Qualifications

• Minimum 3 years of experience in Technical Operations, IT Operations, Production, or similar role.
• Experience handling production incidents, troubleshooting, and issue resolution in high-volume environments.
• Familiarity with API, system integration, logs, databases, and basic troubleshooting of technical issues.
• Experience working with external vendors and cross-functional teams.

Responsibilities

• Monitor and manage production systems to ensure availability and performance.
• Troubleshoot production incidents, including failures and service disruptions, and coordinate escalation.

Skills

Incident management

System monitoring

API & system integration

Vendor coordination

Problem solving

Job description

PT Orange Inovasi Digital is seeking a Technical Operations professional to monitor production systems and coordinate incident response. You will work with internal teams and external partners to ensure service availability and implement improvements.

Ideal candidates have 3+ years in technical operations, strong troubleshooting skills, and familiarity with APIs and system integration within fintech or payment environments.