FinTech IT Operations Engineer - Payment Systems & Reliability

PT. Smart Tech Cash; Tangerang; On-site; IDR 189,720,000 - 290,160,000; Full time

Job summary

PT Smart Tech Cash is seeking an IT Operations Engineer to ensure stable operation of payment terminals, networks, and backend services. You will troubleshoot issues, monitor systems, and coordinate with R&D, Operations, agents, merchants, and partners.

The ideal candidate has 3+ years in IT operations, strong Linux/Windows, MySQL, Redis, Nginx, and Docker/Podman expertise, and excellent English communication. Flexibility to work shifts or on-call is required.

Qualifications

• Minimum 3 years of experience in IT Operations, Technical Support, System Operations, Infrastructure, or a related field.
• Fluent in English, written and spoken, with ability to work with Chinese/Indonesian teams.
• Strong understanding of IT operations, system monitoring, networking, and troubleshooting.
• Hands-on experience with Linux/Windows, MySQL, Redis, Nginx, Docker/Podman, cloud services, and monitoring/logging tools.
• Ability to work under pressure and resolve urgent technical issues.

Responsibilities

• Troubleshoot common hardware, software, terminal, system, and network issues.
• Monitor and maintain system stability and smooth operation of payment terminals, systems, networks, and backend services.
• Support system deployment, configuration, upgrades, log analysis, and incident troubleshooting.
• Maintain servers, networks, databases, middleware, and cloud infrastructure.
• Coordinate with R&D, Operations, agents, merchants, and external partners.
• Follow IT security, compliance, and data confidentiality requirements.
• Work shifts and/or be on-call when required.

Skills

IT Operations

System Monitoring

Networking

Troubleshooting

Teamwork

English skills

Tools

Docker/Podman

Linux

Windows

MySQL

Redis

Nginx

Cloud services

Monitoring tools

Job description

PT Smart Tech Cash is seeking an IT Operations Engineer to ensure stable operation of payment terminals, networks, and backend services. You will troubleshoot issues, monitor systems, and coordinate with R&D, Operations, agents, merchants, and partners.

The ideal candidate has 3+ years in IT operations, strong Linux/Windows, MySQL, Redis, Nginx, and Docker/Podman expertise, and excellent English communication. Flexibility to work shifts or on-call is required.