Finance Operations Supervisor

ATI Business Group; Tangerang Selatan; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

ATI Business Group is seeking a Finance Supervisor to lead a team responsible for daily finance operations, including accounts receivable, accounts payable, and reconciliations. You will monitor productivity, ensure process compliance, and drive improvements across workflows.

The role requires strong leadership, analytical mindset, and effective stakeholder communication. You will oversee task allocation, investigate issues, and coach team members to meet performance targets in a fast-paced

Qualifications

• 2–4 years of experience in operations, shared services, finance operation, or a related field.
• Strong people management and leadership skills.
• Strong analytical and problem-solving skills.
• Good understanding of internal controls and financial procedures.
• Experience in team lead/supervisor role preferred.

Responsibilities

• Oversee daily finance operations (Accounts Receivable, Accounts Payable, Reconciliation) to ensure timely, accurate delivery.
• Monitor team productivity, quality, and adherence to processes and guidelines.
• Manage task allocation, workload distribution, and workflow priorities per business needs.
• Investigate operational issues, exceptions, and escalations in a timely manner.
• Conduct root cause analysis (RCA) to identify recurring issues and implement corrective actions.
• Identify process gaps and support continuous improvement initiatives to enhance efficiency and service quality.
• Prepare and monitor operational reports, performance updates, and other reporting requirements.
• Coach, guide, and motivate team members to achieve productivity and quality targets.

Skills

Team Leadership

Internal Controls

Process Improvement

Analytical Thinking

Stakeholder Management

English Communication

Excel Reporting

MS Office

Tools

Microsoft Excel

MS Office

Job description

Ready to take the lead in driving accurate, efficient, and high-quality finance operations?

As a Finance Supervisor, you will play a key role in keeping day-to-day finance operations running smoothly while leading a team to achieve strong performance and service standards. You’ll oversee daily workloads, monitor productivity and quality, resolve operational issues, and ensure financial processes are completed accurately and on time.

Is This You?

• Minimum 2–4 years of experience in operations, shared services, finance operation, or a related field, with experience in a Team Lead/Supervisor role preferred.
• Good understanding of internal controls, process compliance, and financial procedures.
• Strong people management and leadership skills, with the ability to coach, motivate, and develop team members.
• Strong analytical and problem-solving skills, with the ability to investigate issues and identify root causes.
• Good understanding of workflow management, productivity monitoring, and operational performance.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Proactive in identifying process gaps and implementing practical improvements.
• Strong communication and stakeholder management skills.
• Able to handle escalations professionally and make sound decisions within established procedures.
• Comfortable working with operational data, reports, and performance metrics.
• Proficient in Microsoft Office, particularly Excel, for reporting and data analysis.
• Good command of English, both written and verbal, is preferred.
• Willing to work full WFO and/or in shifts, depending on business requirements.

Key Responsibilities

• Oversee daily finance operational (Account Receivable, Account Payable, Reconciliation) activities to ensure timely, accurate, and consistent delivery.
• Monitor team productivity, work quality, and adherence to established processes and guidelines.
• Manage task allocation, workload distribution, and workflow priorities based on business requirements.
• Investigate and resolve operational issues, exceptions, and escalations in a timely manner.
• Conduct root cause analysis (RCA) to identify recurring issues and recommend corrective actions.
• Identify process gaps and support continuous improvement initiatives to improve efficiency and service quality.
• Prepare and monitor operational reports, performance updates, and other reporting requirements.
• Collaborate with internal teams and stakeholders to address operational concerns and ensure smooth execution.
• Coach, guide, and motivate team members to achieve productivity, quality, and performance expectations.
• Provide hands‑on support in handling complex operational cases and escalations when required.

About ATI Business Group

At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients’ businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.

Since 2002, we’ve grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.

Join us and help shape the future of travel and hospitality.