Field Services Engineer – Battery & Energy Storage Expert

CATL; Jawa Barat; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

CATL in Indonesia seeks a Field Service Engineer to perform on-site diagnostics, repairs, and preventive maintenance for battery energy storage systems (BESS) to ensure safety and peak performance.

You will lead regional field activities, coordinate with headquarters, document work orders, and support customers. Proficiency in English, Chinese, and local language is required; willingness to travel is essential.

Qualifications

• Bachelor's or Master's degree in Science or Engineering.
• Three+ years of on-site experience in battery or automotive industries.
• Proven hands-on experience with utility-scale energy storage systems (BESS) is a plus.
• Strong electrical knowledge and familiarity with after-sales workflows.

Responsibilities

• On-site diagnostics, repairs, and preventative maintenance for BESS.
• Execute service activities per HQ directives and procedures.
• Oversee regional field personnel, provide technical mentorship.
• Guide work order submission, documentation, and reporting.
• Act as primary contact for regional emergencies and rapid response.
• Manage customer relationships and address technical inquiries.
• Provide on-site and remote technical consultation to end-users, dealers, and partners.
• Coordinate cross-functional teams on quality, performance, and commissioning.

Skills

On-site exp

MS Office

Interpersonal skills

Travel ready

Multilingual

Education

Bachelors/Masters in Science or Engineering

Job description

CATL in Indonesia seeks a Field Service Engineer to perform on-site diagnostics, repairs, and preventive maintenance for battery energy storage systems (BESS) to ensure safety and peak performance.

You will lead regional field activities, coordinate with headquarters, document work orders, and support customers. Proficiency in English, Chinese, and local language is required; willingness to travel is essential.