Field Service Specialist: Rock Tools & Mining

Sandvik Mining and Construction de Mexico, S.A. de C.V.; Balikpapan; On-site; IDR 816,252,000 - 1,360,421,000; Full time

Job summary

Sandvik Mining and Rock Solutions is seeking motivated individuals for the role of Operation Field Specialist, based in various site locations across Indonesia on a contract basis. The role involves servicing Sandvik Rock Tools, performing product trials, testing, and providing on-site support to customers.

Travel to customer sites and close collaboration with sales teams are essential, with a strong emphasis on safety and quality.

Qualifications

• University degree or technical college; relevant experience may replace part of the education requirement.
• 3+ years in Mining Production, Drill & Blast, Earth Moving Equipment, or related fields.
• Knowledge of drilling consumables (Top Hammer, DTH, Rotary).
• Basic English proficiency.

Responsibilities

• Be part of the account team and interact with customers.
• Assess technical issues with Sandvik products at client sites.
• Travel to customer sites for field support.
• Conduct product trials and testing onsite to expand business value.
• Analyze failures and report abnormalities to Sales Manager or Tools Sales & Service Rep.
• Perform stock quality control: counts, reconciliations, maintenance coordination.

Skills

Field service

Mining equipment

Drilling knowledge

English (basic)

Driving license

Education

University degree or technical college

Tools

Sandvik information systems

Job description

Sandvik Mining and Rock Solutions is seeking motivated individuals for the role of Operation Field Specialist, based in various site locations across Indonesia on a contract basis. The role involves servicing Sandvik Rock Tools, performing product trials, testing, and providing on-site support to customers.

Travel to customer sites and close collaboration with sales teams are essential, with a strong emphasis on safety and quality.