Field Operations Specialist, Rock Tools (Indonesia)

Buffalo Tungsten Inc.; Balikpapan; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Sandvik Mining and Rock Solutions seeks an Operations Field Specialist for site-based roles across Indonesia on a contract basis. You will support field operations, perform product trials, and interact with customers to ensure service value.

Travel to customer sites and coordinate quality control are key responsibilities. The candidate should have a university degree or technical college background, 3+ years in mining or related equipment, and basic English.

Qualifications

• University Degree or Technical college or equivalent experience.
• Prefer 3+ years in Mining Production, Drill & Blast, Earth Moving Equipment, or Blast Hole Drilling.
• Experience with drilling consumables (Top Hammer, DTH, Rotary).
• Basic English proficiency.
• Valid car driving license and computer literacy.
• Familiarity with Sandvik information systems desirable.

Responsibilities

• Be part of Account team and customer interactions.
• Assess technical issues with Sandvik products.
• Travel to customer sites.
• Conduct product trials and testing onsite to expand business value.
• Analyze condition or failures and discuss with the customers supervisor / operators.
• Complete analysis of failed product and report any abnormalities to Sales Manager and/or Tools Sales & Service Representative.
• Stock Quality Control including periodic stock count and reconciliation; regular quality checks; coordinate maintenance.

Skills

Customer service

Safety awareness

Underground/Surface mine environment

Self-motivation/independence

Mining industry knowledge

Problem solving

Sales support

Client interaction

Education

University Degree or Technical college

Job description

Sandvik Mining and Rock Solutions seeks an Operations Field Specialist for site-based roles across Indonesia on a contract basis. You will support field operations, perform product trials, and interact with customers to ensure service value.

Travel to customer sites and coordinate quality control are key responsibilities. The candidate should have a university degree or technical college background, 3+ years in mining or related equipment, and basic English.