Field Service Engineer - Rotating Equipment & RCA Expert

John Crane; Balikpapan; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

John Crane in Balikpapan seeks a seasoned Service Engineer to support aftermarket services, perform site surveys, and provide on-site technical and field support. You will also maintain facilities and equipment, and update ERP systems during job progress.

The role requires a 5+ year background in mechanical/rotating equipment, a Mechanical Engineering degree, and strong English communication. On-site leadership and RCA collaboration with engineering are key aspects.

Qualifications

• Minimum 5 years' experience in a similar capacity in mechanical/rotating industry.
• Bachelor’s degree in Mechanical Engineering; knowledge of rotating equipment and mechanical seals.
• Fluent English communication; vibration analysis CAT-1 is a plus.

Responsibilities

• Represent organization in Balikpapan area, supporting aftermarket services and site surveys.
• Maintain service centre facilities, equipment, and tools in clean, ready-to-use condition.
• Update relevant ERP applications (SAP, PRISM, LeanKit) during job progress.
• Lead onsite project activities (LTSA) and coordinate RCA with engineering and quality teams.
• Coach and train junior Service Engineer and Service Technician under supervision.

Skills

5+ years experience

Mechanical/Rotating industry

English communication

Vibration analysis

Project management

Root cause analysis

Education

Bachelor’s degree in Mechanical Engineering

Tools

SAP

PRISM

LeanKit

Job description

John Crane in Balikpapan seeks a seasoned Service Engineer to support aftermarket services, perform site surveys, and provide on-site technical and field support. You will also maintain facilities and equipment, and update ERP systems during job progress.

The role requires a 5+ year background in mechanical/rotating equipment, a Mechanical Engineering degree, and strong English communication. On-site leadership and RCA collaboration with engineering are key aspects.