Field Service Engineer: Install, Commission Service Equipment

PT Sartotech Indonesia

Cikarang

On-site

IDR 100,000,000 - 180,000,000

Full time

11 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

PT Sartotech Indonesia is seeking a qualified Service Engineer to install, commission, inspect, and maintain equipment at customer sites across Indonesia. The role requires strong troubleshooting, preventive maintenance, and timely technical support to ensure equipment reliability.

You will travel to client locations for installation, maintenance, and commissioning, prepare detailed service reports, and communicate with customers, suppliers, and international principals in English.

Qualifications

Minimum Diploma (D3) or Bachelor's Degree (S1) in Engineering (Mechanical, Electrical, Mechatronics, Instrumentation, or related).
Minimum 2 years of experience as a Service Engineer or similar role.
Fluent in English (written and spoken) is mandatory.
Ability to read technical drawings, manuals, and documentation.

Responsibilities

Install, commission, inspect, and maintain equipment at customer sites.
Perform troubleshooting, repair, and preventive maintenance to ensure equipment operates reliably.
Provide technical support and solutions to customers for equipment-related issues.
Conduct site visits and respond to service requests in a professional and timely manner.
Prepare service reports, maintenance records, and other technical documentation.
Coordinate with customers, internal teams, suppliers, and principals regarding technical matters.
Provide training and technical guidance to customers when required.
Travel to customer locations as required for installation, maintenance, troubleshooting, and commissioning activities.
Ensure all service activities comply with company procedures, safety standards, and customer requirements.