Field Product Engineer – Industrial Solutions (Mandarin)

PT Suprabakti Mandiri; Pasar Kemis; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

PT Suprabakti Mandiri is seeking a hands-on Technical Support Specialist to provide onsite support for industrial products and translate customer needs into actionable technical solutions. You will assist the Regional Sales team with product selection, technical proposals, and customer presentations.

The ideal candidate holds a Bachelor's degree in Mechanical or Electrical Engineering, brings at least 3 years of industrial experience, and is fluent in Mandarin.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering.
• Minimum 3 years of working experience in industrial environments.
• Fluent in Mandarin reading and speaking.
• Willingness to travel extensively to customer and project locations, including remote areas.
• Able to work independently as well as in a team.

Responsibilities

• Provide technical support for industrial products and solutions; translate customer requirements into technical solutions.
• Support Regional Sales & Business Development in product selection, technical proposals, and customer presentations.
• Conduct product inspection, technical assessment, commissioning, troubleshooting, and on-site support as needed.
• Coordinate with principals, suppliers, customers, and internal engineering teams.
• Conduct site surveys and prepare technical reports and recommendations.
• Continuously develop product knowledge and stay updated on latest industrial technologies.

Skills

Mandarin language

Communication skills

Problem solving

Field-based work

Team collaboration

Willingness to travel

Education

Bachelor's Degree in Mechanical Engineering

Bachelor's Degree in Electrical Engineering

Job description

PT Suprabakti Mandiri is seeking a hands-on Technical Support Specialist to provide onsite support for industrial products and translate customer needs into actionable technical solutions. You will assist the Regional Sales team with product selection, technical proposals, and customer presentations.

The ideal candidate holds a Bachelor's degree in Mechanical or Electrical Engineering, brings at least 3 years of industrial experience, and is fluent in Mandarin.